Guest Service Representative | AC Hotel |
Place of work
Miami Beach
Job details
Job description, work day and responsibilities
Job highlights
Identified by Google from the original job post
Qualifications
Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping)
Responsibilities
Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a guest first mindset
They are empowered to move about their space and do what needs to be done
Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience
No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional
Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists to get it right for our guests and our business each and every time
Job description
Guest Service Representative - AC Hotel Miami Beach - (21057662)
• Price: Check with seller
• Published date: June 8, 2021 16:54
• Modified date: June 8, 2021
+ 2+12 Collins Avenue Miami Beach, Florida, United States
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Live Fully at Marriott International #1 Leader in Hospitality
At Marriott International , you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.
The AC Hotel Miami Beach , located at 2+12 Collins Avenue, Miami Beach, FL, 33140 is currently hiring a Guest Service Representative.
Responsibilities include:
Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a guest first mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists to get it right for our guests and our business each and every time.
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Rosa Dalomba-Veiga
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Company address
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Offer ID: #943979,
Published: 5 days ago,
Company registered: 1 year ago
