HR & Training Administrator

Role clarification
The HR Administrator will play a critical role in managing and supporting the administrative aspects of our HR functions, as well as collaborating with other key business functions.

Duties and responsibilities
Respond promptly and professionally to HR/Training-related inquiries, and provide guidance and support on various employment/training matters.
Act as a resource for employees seeking guidance on benefits, policies and procedures.
Ensure the mailbox is kept updated and queries are responded to promptly
Prepare formal HR documentation, such as offers of employment.
Ensure that all HR documentation is saved in the correct format in personnel files
Process employee absence, recording on HR systems, and providing managers with employee absenteeism summaries for absence monitoring.
Process leavers from the business, ensuring relevant departments are informed, systems updated, and exit interviews offered.
Administer corporate benefits such as cash plans, pension, and private medical insurance.
Arrange Company Inductions for all new starters within the business.
Assist with booking interviews and attending interviews as an HR representative
Input, retrieve, and report data on HR systems, ensuring filing is maintained and up to date.
Support with conducting investigations, grievances, and disciplinary issues according to company policies and procedures.
Prepare payroll actions, new hires, changes to terms and conditions, leavers, absence and allowances.
Update and maintain the Learning Management System (LMS) to effectively manage employees’ training records.
Coordinating training bookings as per the training matrix and the additional logistics of any bookings, such as arranging accommodation.
Forward Joining Instructions in line with company policy, notifying employees of any changes/cancellations
During the onboarding process review upcoming new starts roles against minimum training requirements and create training plans with their line management to meet these requirements.
Ensuring all employee Training records and competencies are up-to-date and accessible.
Maintain, update and monitor CBT modules.
Ensure there are copies of all mandatory qualifications/certifications on file, including follow-up for expired certifications.
Provide support and training throughout the company to ensure full optimisation of our online training tool, IHASCO
Maintain confidentiality and discretion at all times.
Qualifications
(S)VQ in HR / Business Administration or equivalent
Minimum Competencies
Customer-focused with a proven track record within an administrative role
Knowledge and the practical application of UK HR legislation
Ability to develop and maintain effective relationships with colleagues, customers and vendors
Accustomed to working effectively in a fast-paced environment, flexible and can adapt to changing workloads and priorities, where High standards are not compromised under pressure
Strong interpersonal and communication skills, both verbal and in writing
Ability to work stand-alone while being a positive contributor to the broader team
Motivated to achieve the highest standards of performance and customer support, maintaining a culture of continuous improvement and innovation
Solutions based on strong planning, organising and numeric skills, and excellent attention to detail.
Computer literate with well-developed IT skills across the Microsoft suite and a practical understanding of data entry and reporting applications.