Payments Processing Associate
Job details
Job description, work day and responsibilities
Job Description:
Job Title - Payments Processing Associate
Location – Bangalore, India
Role Description
The Payments Processing Analyst is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the bank's internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders.
The Payments Processing Analyst undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, they should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the bank or for our clients.
The Payments Processing Analyst may also be in direct contact with clients in relation to payment processing offered by the bank, if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level.
What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your key responsibilities
• Proactive thinker who pre-empts and resolves issues to avoid operational incidents occurring.
• Mindset of change and influence to overcome obstacles impacting team performance, whether directly or indirectly related to the process.
• Ability to independently coordinate and manage work requirements across multiple business areas and functions.
• Ability to work in a fast-paced, highly regulated environment.
• Ability to connect with people as well as desire to learn process flows.
• Dedication to servicing a demanding internal and external client base.
Your skills and experience
• Strong product knowledge. Background in Treasury Issuance, specifically new bond issuances & Derivatives preferred.
• Strong Management and Leadership skills that motivates the team to deliver their best.
• Strong organizational skills; ability to identify and prioritise multiple tasks based on criticality, impact and franchise importance.
• Strong client relationship and influencing skills.
• Demonstrated ability to create and implement a strategic vision for team development and process evolution.
• Value the importance of investing in people. Track record of attracting, developing and retaining top talent.
• Exceptional communication skills – verbal, written and presentation.
• Independent problem solver who demonstrates accountability as well as execution capability.
• Microsoft Excel skills to a good standard.
• Experience working in a global, cross matrix reporting organization.
Education/ Qualifications
• Bachelor's Degree in Finance, Commerce or a related field and have a minimum of 8 to + years of work experience in Investment Banking/Finance environment.
• Experience working in a global, cross-matrix reporting organization.
• Six Sigma, TQM and Lean qualifications will be an added advantage.
• Professional or Investment banking qualifications are not a must but will be looked upon favorably.
How we'll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
Company address
You will be redirected to another website to apply.
Offer ID: #770325,
Published: 2 weeks ago,
Company registered: 1 year ago
