Records Technician

The candidate selected will be responsible for utilizing records management best practices along with defined processes and procedures to handle the day-to-day records tasks in our Montreal and Quebec City offices.

You will be focusing on:

Work with legal assistants to facilitate the collection, organization, and digitization of physical files

Work with legal assistants and lawyers to troubleshoot records-related problems, escalating to the records manager where necessary

Execute all off-site physical file activities, including retrievals, transfers, permanent withdrawals and reconciliations, data accuracy, destruction activities, working with the Quebec City office services team for any hands-on needs

Generate reports and seek approvals for destruction of files from partners, escalate extension requests, and maintain record of approvals

Conduct regular reviews and execute clean up of file data in our records database as directed by the records manager

Coordinate and conduct training/orientation for legal support staff, giving guidance on electronic file management, scanning, and use of records systems and repositories

Act as the onsite contact for our shredding vendor in the Montreal office

Assist with processing monthly supplier invoices when required and ensure all spend is processed through our procurement platform

Report on records destruction activities and offsite activities to provide insights informing the firm’s records management budget and disposition strategy

Maintain onsite cabinet inventory and assist with file moves/consolidation to maximize use of onsite storage space, working with the Quebec City team to ensure this is completed locally

Provide accurate and timely data input into enterprise system

Liaise with various teams to execute projects that further refine and promote the firm’s records management strategy

Follow records management policies, guidelines and procedures, flagging areas for improvement as they are found


What you bring to the role:

3 – 5 years of records management work experience
Experience with data set is a strong asset
Must possess a high level of customer service and have a strong attention to accuracy
Working knowledge of Microsoft Office, records management software and database applications
Ability to independently solve problems in a challenging environment that is evolving
Excellent verbal and written communication skills, with the aptitude to interact with all levels of the organization with confidence
Ability to meet deadlines in a fast-paced environment
Ability to lift heavy boxes
Flexibility (may have to work overtime and/or change working hours)
Norton Rose Fulbright is a large international legal practice with multiple offices around the world. A good working knowledge of both French and English is required , since you will communicate frequently with managers and colleagues in other provinces.

Why join our team:

Hybrid work environment
Retirement savings plan with employer contribution
Benefit premiums paid by the firm
Telemedicine services
Wellness matters: Flexible health and wellness allowance that covers much more than gym memberships!
Training and development programs based on your interests and needs

Ready to join a proactive and modern firm that provides an exceptional career experience in an inclusive and collaborative environment? Come join us!

As part of a global legal practice, Norton Rose Fulbright Canada embrace a culture of excellence and client service, but always with a focus on flexibility, respect, diversity and openness. We strive to create an equitable, inclusive environment where everyone can bring their whole self to work and realize their career potential.

To find out more about how we integrate diversity, equity and inclusion in everything we do please click Diversity, equity and inclusion | Canada | Global law firm | Norton Rose Fulbright .

If you require any reasonable adjustments during the recruiting process, please inform us in the recruitment application. We will contact you to further discuss your need.

Please note that applicants who receive an employment offer may be required during their employment with Norton Rose Fulbright to provide proof of vaccinations recommended from time to time by government or public health authorities. Norton Rose Fulbright has a duty to accommodate those who are unable to get vaccinated due to protected grounds. For applicants who require an accommodation, please contact us to discuss further.

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