Job Description
About the Role:
The Regional Account Executive is responsible managing the Tier-2 customers for the assigned location. He is responsible for managing the entire life-cycle of the existing customers of the sector assigned and winning new ones, individually taking responsibility of the top customers and prospects.
The incumbent will report to the Regional Key Account Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
Managing existing customers
Customer retention
Annual contract renewal with price increase
Collection / DSO management
Up-selling
Business development (farming) from the existing customers
Market survey, competitor analysis to understand gaps of our services.
Support the service team by providing customer feedback.
Attend other work-related duties as may be assigned from time to time.
Key Deliverable:
Retention of assigned regional accounts of +5% +
On-time customer contract renewal of 100%
Price increase from existing customers of 10%
Manage collection and DSO as per set target
Generate farming business from existing and new customers as per the Monthly, Quarterly and Yearly target set
Requirements
Competencies (Skills essential to the role):
Strong interpersonal skills. Ability to work well with teams at the branches and with cross- functional teams at CO
Excellent Customer Relationship management skills
Collaborative leadership style
Excellent interpersonal skills
Problem-solving and analytical skills
Proven track record of customer management and business development
Ability to work with cross-functional teams
Educational Qualification / Other Requirement:
Bachelor’s Degree (or its equivalent) with overall experience of at least 3 to 5 years spread across front line B2B sales, Account Management
Fair knowledge of the geography in which the position will be based
Good working knowledge of Word, Excel and PPT
Benefits
What can you expect from RPCI?
➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:
Safety
Integrity
Innovation
Learning & Development
Open & Transparent
Performance Orientation
The Regional Account Executive is responsible managing the Tier-2 customers for the assigned location. He is responsible for managing the entire life-cycle of the existing customers of the sector assigned and winning new ones, individually taking responsibility of the top customers and prospects.
The incumbent will report to the Regional Key Account Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
Managing existing customers
Customer retention
Annual contract renewal with price increase
Collection / DSO management
Up-selling
Business development (farming) from the existing customers
Market survey, competitor analysis to understand gaps of our services.
Support the service team by providing customer feedback.
Attend other work-related duties as may be assigned from time to time.
Key Deliverable:
Retention of assigned regional accounts of +5% +
On-time customer contract renewal of 100%
Price increase from existing customers of 10%
Manage collection and DSO as per set target
Generate farming business from existing and new customers as per the Monthly, Quarterly and Yearly target set
Requirements
Competencies (Skills essential to the role):
Strong interpersonal skills. Ability to work well with teams at the branches and with cross- functional teams at CO
Excellent Customer Relationship management skills
Collaborative leadership style
Excellent interpersonal skills
Problem-solving and analytical skills
Proven track record of customer management and business development
Ability to work with cross-functional teams
Educational Qualification / Other Requirement:
Bachelor’s Degree (or its equivalent) with overall experience of at least 3 to 5 years spread across front line B2B sales, Account Management
Fair knowledge of the geography in which the position will be based
Good working knowledge of Word, Excel and PPT
Benefits
What can you expect from RPCI?
➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:
Safety
Integrity
Innovation
Learning & Development
Open & Transparent
Performance Orientation
💡 Quick Summary
Seeking a career-building opportunity? The Regional Accounts Executive - Corporate Office position is now open for candidates interested in the Accountant Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.