Retirement/Leave Analyst

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

We are currently recruiting for two analyst positions, a Retirement Analyst and a Leave of Absence Analyst.

Each role plays a critical part in supporting employees through significant life transitions - retirement or a leave of absence - by guiding them through the entire process and ensuring an equitable, and supportive experience aligned with The City's policies.

Retirement Analyst Overview:

As a Retirement Analyst, you will support employees preparing for retirement by providing expert guidance on pension options and benefits eligibility. You will collaborate with employees, managers, pensioners, pension partners, widowed individuals, and beneficiaries to ensure smooth transitions and informed decisions during this important life stage.

Leave of Absence Analyst Overview:

As an experienced Leave of Absence Analyst, you will manage leave cases from application to return, ensuring compliance with City policies, legislation and collective agreements. You will guide employees and leaders through various leave types while managing related benefits and documentation.

Primary duties include:

Act as the subject-matter expert in either retirement or leave of absence programs and policies.
Provide consultations to employees planning for retirement or a leave, offering clear and accurate guidance.
Build strong relationships with employees, leaders, HR, unions, pension/benefit partners, and other parties.
Manage retirements and leaves cases, ensuring accurate calculations of pension, benefits, service, and earnings.
Coordinate benefits during unpaid leaves or retirement, including managing Pre-Authorized Debit (PAD).
Investigate and resolve pension data issues through analysis and processing corrections.
Develop and improve documentation, policies, SOPs, and workflows.
Lead and contribute to continuous improvement initiatives for retirement and leave processes.
Qualifications
A completed 1 year certificate or diploma in benefits, pension, payroll, HR, or a directly related field and at least 5 years of progressive and directly related experience in senior-level pension, benefits, or leave administration, including interpreting policy, advising employees, and related system use.
Equivalent combinations of experience and education may be considered.
Intermediate proficiency with Microsoft Office suite and experience with HRIS systems such as PeopleSoft HCM.
Experience with Alberta Pension Services (APS), Defined Benefit (DB) pension plans, and knowledge of employment standards, collective agreements, disability management, and leave policies will be considered an asset.
Strong analytical, investigative, and problem-solving skills with excellent attention to detail and sound judgement.
Excellent communication skills to clearly convey complex information to a diverse audience.
Proven discretion when handling sensitive matters and the ability to adapt to shifting priorities.
Pre-employment Requirements
Successful applicants must provide proof of qualifications.
Workstyle: This position may be eligible to work from home as one of several flexible work options available to City employees. Such arrangements are based on the operational requirements of the position and employee suitability and are subject to change based on operational needs and corporate direction.

Union: CUPE Local 38
Business Unit: Human Resources

Position Type: 2 Permanent
Location: 800 Macleod Trail SE

Compensation: Pay Grade 10 $42.62 - 56.+7 per hour
Days of Work: This position works a 5 day
work week with 1 day off in a 3 week cycle.

Hours of work: Standard 35 hour work week

Audience: Internal/External
Apply By: June 17, 2025

Job ID #: 31212+