Job Description
Shine.com
Customer service - Technical Process
Shine.com • Mumbai, Maharashtra • via LinkedIn
5 hours ago
Full–time
Apply on LinkedIn
Apply on Shine
Apply on Glassdoor
Apply on SimplyHired
Job description
TECH MAHINDRA - HIRING FOR VOICE PROCESS
Key Responsibilities
• Voice Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills
LOCATION: Mumbai (Goregaon)
Eligibility
• Graduate/Undergraduate degree
• Freshers with excellent communication skills can apply...
Show full description
Report this listing
EY
SAP-Process-Control-GRC-Senior-Manager
EY • Mumbai, Maharashtra • via LinkedIn
22 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Job description
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
Role Description:
As part of our EY GRC Tech team you’ll contribute technically to IT Risk and SAP S4 transformation client engagements An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for Ernst & Young within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team.
The opportunity
We’re looking for Manager to join the group of our EY GDS GRC Tech Team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering.
Career Framework:
• Interacts with business stakeholders to gather, understand, document, and analyse business requirements.
• Analyse reports and assessments to provide insights on whether a solution/technology being implemented is meeting business requirements.
• Evaluates business models, processes, and operations to develop a good understanding of business needs and requirements.
• Perform control testing for both ITAC & ITGC as per the client scope and requirement.
• Work effectively as a team member, share responsibility, provide support, maintain communication and update senior team members on progress of tasks.
• Conduct research and assist senior team members in preparing client presentations and information memorandums.
• Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments
• Develop and maintain productive working relationships with client/onsite personnel.
• Ensuring adherence to quality protocols specified for the project
Experience, Background, Technical Skills & Knowledge:
• Candidate will have minimum 12 – 16 years of experience in SAP IT Audit with knowledge of IT governance practices.
• Lead SAP Risk and Controls projects, ensuring high-quality delivery and client satisfaction.
• Should have completed at least 5-6 Risk & Control engagements covering pre-& post implementation reviews, assessments, control design and testing for SAP ECC and/or S4 HANA landscape.
• Perform SAP audits, focusing on system integrity and data accuracy.
• Design and assess SAP S4 controls, identifying gaps and recommending improvements.
• Familiarity with key business process such as Order To Cash, Procure To Pay, and Record To Report and utilize functional knowledge of key business processes to enhance control frameworks.
• Collaborate with cross-functional teams to integrate risk and control considerations into broader project objectives.
• Provide thought leadership and insights on SAP risk and control trends and best practices.
Qualifications:
• Good understanding of the COSO framework, Sarbanes-Oxley Act (Sections 302 and 404), GDPR etc
• Strong experience in performing test of design and effectiveness for internal controls related to SOD, ITAC, ITDM, ICFR and IFRS along with the ability to suggest best practice recommendations.
• Proven experience in SAP Risk and Controls projects.
• Strong understanding of SAP ECC & S4 HANA environments.
• Excellent project management and leadership skills.
• Ability to communicate complex ideas effectively, both verbally and in writing.
• Relevant professional certifications (e.g., CISA, CRISC, CIA) are desirable.
• Good to have exposure in SAP Basis testing & SAP ITGC testing will be preferable
• Candidate with professional consulting experience in technology risk management ideally with a Big 4 or similar large consulting firm will be preferred.
Skills & Capabilities:
• Experience in leading implementation / Risk and Controls engagements for various clients
• Experience in drafting proposals, RFP , pursuits, innovations etc.
• Strong communication, presentation and team building skills and experience in producing high quality reports, papers, and presentations.
• Owns the relationship with senior business stakeholders to fully understand complex business / functional requirements and strategies and oversees the translation of these into complex technical requirements and specifications, guiding senior management towards accepting change brought about through process and organizational change.
• Establishes the contribution that technology can make to business objectives, defining strategies, validating and justifying business needs, conducting feasibility studies, producing high-level and detailed business models and overseeing the development and implementation of solutions, taking into account the implications of change on the organisation and all stakeholders.
• Should possess the ability to conduct and drive workshops with the client stakeholders on understanding client’s process & system landscape
• Work effectively as a team member and drive the delivery of IT audit documents independently
• Demonstrate sound technical understanding of IT Audits (ITGC & ITACs) for SAP environment.
• Knowledge of the COSO framework, Sarbanes-Oxley Act (Sections 302 and 404) etc
• Inculcate positive learning attitude and the zeal to upskill as well as cross-skill.
• Understand and follow workplace policies and procedures.
• Participating in the organization-wide people initiatives
• Maintain an educational program to continuously upskill.
• Foster teamwork, quality culture and lead by example while training and mentoring juniors
• Inculcate positive learning culture and support learning agenda for self and team
Technologies & Tools:
• SAP Functional Knowledge
• Knowledge on Business Processes
• SAP ECC & S4 HANA
• MS Office Tools
• Risk and Compliance
Ideally, you’ll also have
Brief knowledge of analytical tools and software to support data analysis and visualization engagements
Brief understanding of tools like Power BI, Blue Prism or UI Path, SAC dashboarding etc., as well as RPA transformation approach
What Working At EY Offers
At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories
Customer service - Technical Process
Shine.com • Mumbai, Maharashtra • via LinkedIn
5 hours ago
Full–time
Apply on LinkedIn
Apply on Shine
Apply on Glassdoor
Apply on SimplyHired
Job description
TECH MAHINDRA - HIRING FOR VOICE PROCESS
Key Responsibilities
• Voice Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills
LOCATION: Mumbai (Goregaon)
Eligibility
• Graduate/Undergraduate degree
• Freshers with excellent communication skills can apply...
Show full description
Report this listing
EY
SAP-Process-Control-GRC-Senior-Manager
EY • Mumbai, Maharashtra • via LinkedIn
22 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Job description
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
Role Description:
As part of our EY GRC Tech team you’ll contribute technically to IT Risk and SAP S4 transformation client engagements An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for Ernst & Young within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team.
The opportunity
We’re looking for Manager to join the group of our EY GDS GRC Tech Team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering.
Career Framework:
• Interacts with business stakeholders to gather, understand, document, and analyse business requirements.
• Analyse reports and assessments to provide insights on whether a solution/technology being implemented is meeting business requirements.
• Evaluates business models, processes, and operations to develop a good understanding of business needs and requirements.
• Perform control testing for both ITAC & ITGC as per the client scope and requirement.
• Work effectively as a team member, share responsibility, provide support, maintain communication and update senior team members on progress of tasks.
• Conduct research and assist senior team members in preparing client presentations and information memorandums.
• Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments
• Develop and maintain productive working relationships with client/onsite personnel.
• Ensuring adherence to quality protocols specified for the project
Experience, Background, Technical Skills & Knowledge:
• Candidate will have minimum 12 – 16 years of experience in SAP IT Audit with knowledge of IT governance practices.
• Lead SAP Risk and Controls projects, ensuring high-quality delivery and client satisfaction.
• Should have completed at least 5-6 Risk & Control engagements covering pre-& post implementation reviews, assessments, control design and testing for SAP ECC and/or S4 HANA landscape.
• Perform SAP audits, focusing on system integrity and data accuracy.
• Design and assess SAP S4 controls, identifying gaps and recommending improvements.
• Familiarity with key business process such as Order To Cash, Procure To Pay, and Record To Report and utilize functional knowledge of key business processes to enhance control frameworks.
• Collaborate with cross-functional teams to integrate risk and control considerations into broader project objectives.
• Provide thought leadership and insights on SAP risk and control trends and best practices.
Qualifications:
• Good understanding of the COSO framework, Sarbanes-Oxley Act (Sections 302 and 404), GDPR etc
• Strong experience in performing test of design and effectiveness for internal controls related to SOD, ITAC, ITDM, ICFR and IFRS along with the ability to suggest best practice recommendations.
• Proven experience in SAP Risk and Controls projects.
• Strong understanding of SAP ECC & S4 HANA environments.
• Excellent project management and leadership skills.
• Ability to communicate complex ideas effectively, both verbally and in writing.
• Relevant professional certifications (e.g., CISA, CRISC, CIA) are desirable.
• Good to have exposure in SAP Basis testing & SAP ITGC testing will be preferable
• Candidate with professional consulting experience in technology risk management ideally with a Big 4 or similar large consulting firm will be preferred.
Skills & Capabilities:
• Experience in leading implementation / Risk and Controls engagements for various clients
• Experience in drafting proposals, RFP , pursuits, innovations etc.
• Strong communication, presentation and team building skills and experience in producing high quality reports, papers, and presentations.
• Owns the relationship with senior business stakeholders to fully understand complex business / functional requirements and strategies and oversees the translation of these into complex technical requirements and specifications, guiding senior management towards accepting change brought about through process and organizational change.
• Establishes the contribution that technology can make to business objectives, defining strategies, validating and justifying business needs, conducting feasibility studies, producing high-level and detailed business models and overseeing the development and implementation of solutions, taking into account the implications of change on the organisation and all stakeholders.
• Should possess the ability to conduct and drive workshops with the client stakeholders on understanding client’s process & system landscape
• Work effectively as a team member and drive the delivery of IT audit documents independently
• Demonstrate sound technical understanding of IT Audits (ITGC & ITACs) for SAP environment.
• Knowledge of the COSO framework, Sarbanes-Oxley Act (Sections 302 and 404) etc
• Inculcate positive learning attitude and the zeal to upskill as well as cross-skill.
• Understand and follow workplace policies and procedures.
• Participating in the organization-wide people initiatives
• Maintain an educational program to continuously upskill.
• Foster teamwork, quality culture and lead by example while training and mentoring juniors
• Inculcate positive learning culture and support learning agenda for self and team
Technologies & Tools:
• SAP Functional Knowledge
• Knowledge on Business Processes
• SAP ECC & S4 HANA
• MS Office Tools
• Risk and Compliance
Ideally, you’ll also have
Brief knowledge of analytical tools and software to support data analysis and visualization engagements
Brief understanding of tools like Power BI, Blue Prism or UI Path, SAC dashboarding etc., as well as RPA transformation approach
What Working At EY Offers
At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories
💡 Quick Summary
Seeking a career-building opportunity? The SAP-Process-Control-GRC-Senior-Manager position is now open for candidates interested in the Accountant Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
