Server | Full|time

Job highlights
Identified by Google from the original job post
Qualifications
Flexible and long hours sometimes required
Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Ability to stand during entire shift
Must be able to maneuver throughout the dining area while carrying full trays of food & beverages
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Perform other duties as requested by management
Maintain a friendly and warm demeanor at all times
Responsibilities
The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition
The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner
He/she is also responsible for receiving and delivering guests orders and collecting payment
Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position
Have a thorough knowledge of menus and current specials in applicable outlets
Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner
Pre-bus all tables removing soiled dishes after each course
Be familiar with the operation of the P.O.S system
Perform cashiering functions by closing checks and preparing end of shift paperwork
Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist
Ensure that tables and side stands are kept stocked, tidy and clean
Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade)
Breakdown trays of soiled dishes and linen in the dishroom according to established standards
Consistently upsell food, beverage and promotional items to guests
Receive and deliver food and beverage orders and collect payment
Ensure overall guest satisfaction
Job description
Compensation Type: Hourly Highgate Hotels:

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location:

Hotel Continental Tapestry by Hilton Miami Beach, FL
Overview:

The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.
Responsibilities:
• Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
• Have a thorough knowledge of menus and current specials in applicable outlets.
• Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
• Pre-bus all tables removing soiled dishes after each course.
• Be familiar with the operation of the P.O.S system.
• Perform cashiering functions by closing checks and preparing end of shift paperwork.
• Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
• Ensure that tables and side stands are kept stocked, tidy and clean.
• Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).
• Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
• Consistently upsell food, beverage and promotional items to guests.
• Receive and deliver food and beverage orders and collect payment.
• Ensure overall guest satisfaction.
Qualifications:
• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Perform other duties as requested by management.
• Maintain a friendly and warm demeanor at all times.

United States
Florida
Miami Beach Show on map Get directions