Social Worker Cum PRO Thanal by Daya |

Social Worker Cum Public Relations Officer

This position is for a leading charitable organisation in Thiruvananthapuram

Position: Public Relations Officer (PRO) and Social worker

Location: Thiruvananthapuram

Job Type: Full-Time

Experience Required: Minimum 2 years in related fields

Education: Graduate (MSW / MA Sociology degree holder)

Job Overview:

We are seeking a highly intelligent and articulate individual, preferably a lady, to join our esteemed organisation as a Social Worker / Public Relations Officer (PRO).The ideal candidate should possess excellent communication skills and have a strong understanding of medical and sociological background. She will act as the interface between the organisation and external parties, and play a pivotal role in organizing and driving the associated task.

Social worker responsibilities include:

· Identifying people in need: Social workers identify individuals and groups who need support.

· Assessing needs: They evaluate clients' circumstances, needs, and support systems.

· Setting goals: Social workers work with clients to create achievable and actionable plans to meet their goals.

· Intervening in crises: They may need to intervene in situations involving abuse, mental health emergencies, or trauma.

· Advocating: Social workers advocate on behalf of underrepresented communities and help them navigate challenging situations.

· Providing resources: They assist clients in receiving services by phone or in person, and they may also refer clients to other agencies and services.

· Maintaining records: Social workers keep accurate records and prepare reports

Social workers typically need to have a variety of skills, including empathy, communication, organization, critical thinking, active listening, self-care, cultural competence, and patience.

Key Responsibilities:

Public Relations Duties:

Serve as the primary contact for media inquiries and external communications.

Build and maintain relationships with local community groups, media representatives, and other external parties.

Coordinate and manage public events, press conferences, and other public appearances.

Develop and distribute press releases, promotional materials, and other communication documents.

Social worker Duties:

Provide empathetic and supportive counselling to patients, addressing their concerns and guiding them through the treatment process.

Assist patients in understanding their medical requirements and the importance of follow-up care.

Event Coordination:

Organize and manage camps and other community outreach programs.

Collaborate with internal teams to ensure smooth execution of events and activities.

Promote and raise awareness about the services through various channels.

Customer Interaction:

Empathize with customers and their bystanders, providing them with the necessary support and information.

Address patient queries and concerns promptly and professionally.

Ensure a positive and reassuring experience for all patients and visitors.

Qualifications:

Graduate degree (preferably in Social Work,).

Minimum of 2 years of experience in public relations, counselling, or related fields.

Excellent communication and interpersonal skills.

Strong understanding of medical terminology, especially related to eye care.

Ability to empathize with patients and their families.

Experience in organizing and managing events and community programs.

Proficiency in using communication and office software.

Preferred Skills:

Knowledge of medical terms.

Experience in healthcare system

Strong organizational and multitasking abilities.

Ability to work independently as well as part of a team.

Job Type: Full-time

Schedule:
• Day shift

Experience:
• total work: 2 years (Preferred)

Work Location: In person

Job Type: Full-time

Schedule:
• Day shift

Experience:
• total work: 1 year (Preferred)

Work Location: In person

Application Deadline: 05/0+/2024

India
Kerala
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