Support Assistant

Full job description
Description

Looking for your next administration role? Here's your chance to join a dynamic team and play a pivotal role in supporting employment lawyers and trade union clients.

About the role...

As a Support Assistant, you'll provide vital administrative and executive support to our Professional Support Lawyers and legal teams, contributing to the creation of contemporary learning and development initiatives nationwide. This is an exciting opportunity to be part of a collaborative and cross-functional knowledge and legal teams, assisting in the coordination of training events and managing resources for our clients both for our team in Manchester, and remotely for our team in Bristol.

You’ll be supporting our Employment Rights teams both in Manchester and remotely—handling everything from drafting documents and managing diaries to liaising with clients and supporting case management. Whether it’s preparing standard letters, sorting incoming mail, organising client events, or updating cost spreadsheets, the role is critical to the success of the department.

Who we are looking for...

We’re on the lookout for a highly organised, dependable, and proactive Support Assistant to join our team.
This role isn’t just about admin—it’s about being a key player in a team that works across specialist legal areas. You’ll be trusted to make the right calls, keep information flowing, and ensure everything stays on track. With solid IT skills, a knack for communication, and a client-focused approach, you’ll help ensure the teams run smoothly.
You’ll need experience in a legal admin environment, excellent time management skills, and a genuine enthusiasm for delivering top-notch support. Familiarity with electronic case management systems or have a background in Employment Rights, Personal Injury, or Criminal Law would be a bonus.
If you're the kind of person who thrives in a fast-paced environment, keeps things running like clockwork, and loves being at the heart of a team that makes a real difference—this might just be your next move.

What we offer you...

We offer a role where your skills are valued, your input matters, and your work supports meaningful legal outcomes. If you're ready to take your next step in a collaborative, progressive team—apply today.
Contributory pension scheme
Permanent health insurance
Healthcare Cash Plan (Medicash)
Life assurance
23 days annual leave (in addition to bank holidays)
5 days additional leave over Christmas
Employee Assistance Programme
Enhanced maternity and paternity pay
Cycle to work scheme
Subsidised sports and social club
Annual travel and parking loans
Financial assistance for professional development

About Thompsons Solicitors

For 100 years, leading social justice law firm, Thompsons Solicitors, has been fighting for the rights of the injured and mistreated and changing lives for the better. Since 1921, we have stood shoulder-to-shoulder with trade unions to implement key legal reforms and give a voice to those who might otherwise have been disadvantaged and marginalised.

Thompsons ran:
the case that established the right for injured workers to be compensated in 1937
the first asbestos case that was successful in the House of Lords in 1972
the first equal pay for equal value claim in the UK (1988) and later in Europe (1993)
the case against UK construction companies for blacklisting union members in 2016
hundreds of cases on behalf of women who received negligent treatment at the hands of disgraced breast surgeon, Ian Paterson (2017) and behalf of those injured by mesh (2019).

Today, Thompsons employs 800 staff who work at 18 offices right across the UK. Key areas of legal specialism include: personal injury, serious injury, asbestos diseases, medical negligence, road traffic accidents, accidents at work, industrial diseases and trade union law. As a point of principle, the firm has never worked for employers or insurers.

Over the last 100 years, we have consistently won the cases that have advanced the law for working people, but, as long as there are employers who put profit before the safety and rights of their workforce, there is always more to do. We continue to expose injustice, holding those responsible to account and campaigning for positive change.

We want to hear from anyone who is keen to progress a legal career with a firm that won’t let up in its quest for fairness.

Visit www.thompsons.law or call 0800 0 224 224

Thompsons Solicitors is a trading name of Thompsons Solicitors LLP.