Tours Manager

Location
Australia
 
Full job description
Company Description

Cooinda Lodge Kakadu is a unique resort nestled in the heart of Kakadu National Park, Northern Territory, Australia. Under a Accor's Hotel Management Agreement in partnership with the Djigardaba Enterprise Aboriginal Corporation, it offers guests a gateway to explore the UNESCO World Heritage-listed park. The lodge provides a variety of accommodations, including lodge rooms, eco-tents, and camping sites, along with amenities such as two swimming pools, restaurants, bars, a general store, and access to Yellow Water Cruises and the Warradjan Cultural Centre.

Cooinda Lodge is proudly committed to Indigenous employment, with 25% of our team Bining, working on country. As part of our ongoing support into Indigenous employment and development, we collaborate with the Indigenous Land and Sea Corporation through the Real Jobs Program.

We are an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We encourage applications from people of all backgrounds, experiences, and identities.

You must have the legal right to work in Australia to be considered for this role.


Job Description

Lead the overall operations of the Tours division, ensuring high-quality guest experiences through exceptional service delivery, logistics management, and product development.

Drive the recruitment, training, and development of Indigenous and non-Indigenous tour guides, championing sustainable employment and cultural engagement.

Maintain key stakeholder relationships, including Parks Australia and Traditional Owners, promoting respectful collaboration and community involvement.


Qualifications

Proven leadership in high-volume tourism operations, ideally in remote or regional Australia, with a passion for Indigenous tourism and cultural interpretation.

Strong commercial acumen with experience in sales, financial planning, and team development.

Driver’s license mandatory (LR or MR preferable) and Kakadu knowledge highly regarded;

H endorsement desirable.


Additional Information

Cooinda Lodge Kakadu, offers a unique opportunity to work in one of Australia's most iconic locations, surrounded by natural beauty and rich cultural heritage. We provide staff accommodation and meals on-site, ensuring a comfortable and supportive work environment. Join our team and be part of an unforgettable experience in the heart of Kakadu National Park.