Workforce Manager
Job details
Job description, work day and responsibilities
Job Description
This role plays a pivotal part in ensuring the success of our client partnership. The Workforce Services Operations Coordinator will serve as the central point of contact, working closely with the client's internal vendor management team to ensure seamless onboarding and offboarding processes.
The successful candidate will be responsible for coordinating with Astreya's HR Onboarding & Service Delivery Teams to guarantee proper provisioning of new hires and efficient off-boarding of personnel.
In addition, this individual will work with Astreya and client IT organizations to liaise with any equipment and/or access issues.
The ideal candidate will partner with Service Delivery teams to ensure titles, locations, access, and work packages are up-to-date in customer's VMS.
Furthermore, they will work closely with Delivery leaders on process changes and communication efforts to maintain VMS and internal compliance.
This is an excellent opportunity for individuals who thrive in fast-paced environments and possess strong analytical skills, organizational skills, and attention to detail.
Required Skills and Qualifications
• Prior experience with VMS platforms, specifically Fieldglass.
• Manager Service Provider (MSP) and staffing industry prior work experience required.
• Experience managing vendor relationships including performance monitoring via KPIs/SLA.
• Strong proficiency with Google Workspace (Gmail, Sheets, Docs, Slides).
• Excellent communication and interpersonal skills for collaborating with stakeholders.
Benefits
This role offers opportunities for growth and development in a dynamic environment.
As a key member of the team, the successful candidate will have the chance to contribute to the overall success of our client partnership.
Others
A bachelor's degree from an accredited university is required.
Familiarity with contingent workforce management, staffing company operations, and/or human resources in a hiring and onboarding capacity is also essential.
Previous experience in an administrative role, with a focus on process management, is highly desirable.
Prior work experience in the contingent workforce industry, including internally managed PMO, MSP, EOR, AOR, or staffing company, is a significant advantage.
Company address
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Offer ID: #1183501,
Published: 3 hours ago,
Company registered: 2 months ago
