Clinical Governance Business Partner

Job details
Here’s how the job details align with your profile.
Job type

Permanent

Full-time
 
Location
St Leonards NSW 2065
 
Benefits
Pulled from the full job description
Work from home
 
Full job description
Your career in healthcare made personal


At Medibank we’ve recently unified our health services under one brand – Amplar Health.


With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.


The Opportunity
Are you passionate about driving clinical excellence and innovation in healthcare delivery?

As the Clinical Governance Business Partner (CGBP), you will play a key role in supporting the Amplar Health Home Hospital (AHHH) portfolio, which delivers a broad range of innovative health programs and virtual care services to consumers across Australia. These services provide safe, high-quality care beyond traditional hospital settings.
This is a full-time, permanent position based at the AHHH office in Eastwood, with flexibility to work from home. In this role, you will collaborate closely with a variety of stakeholders and the Clinical Governance Team to embed the Clinical Governance Framework into evolving service models. Your work will be central to managing clinical risk effectively and driving continuous quality improvement across the portfolio.

Key Responsibilities:
Champion the safe and innovative expansion of clinical programs, ensuring governance frameworks are effectively implemented.
Act as a clinical stakeholder in projects and initiatives, safeguarding clinical impact and identifying potential risks.
Lead the management of complaints, incidents, adverse event investigations, and clinical escalations.
Collaborate with stakeholders to design and deliver quality improvement initiatives.
Monitor and report on clinical quality and safety metrics ensuring alignment with contractual and business requirements.
Support credentialing, audit, and accreditation processes to uphold clinical standards.

About You
You’re a qualified Health Professional with a good knowledge of clinical governance and quality assurance.
You’re confident in analysing clinical data, producing high-quality reports, and contributing to service improvement initiatives.
You have exposure to managing clinical complaints and incidents and navigating accreditation processes. Working within a hospital setting is highly regarded and will help your success in navigating the complexities of this role. You are a proactive individual that is confident to engage with both internal and external stakeholders.

Learn more about Amplar Health at https://amplarhealth.com.au


Inclusion and Accessibility

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants.


For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au. To learn about our commitments and employee experiences, go to https://careers.medibank.com.au/culture/diversity-inclusion/