Dental Receptionist

Job details
Pay
$33.63 an hour
Job type
Part-time
Permanent
 
Location
Richmond VIC 3121
 
Benefits
Pulled from the full job description
Salary packaging
 
Full job description
At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions.

Part Time, Permanent - 30.4 hours per week
generous salary packaging options
strong connection to community and innovation
About the role


The Receptionist will contribute to the achievements of NRCH’s aims and objectives by providing high-level reception, administrative, and information technology support to the Oral Health Program. This role requires working within a social model of health to create an inclusive and culturally appropriate client-focused environment.

Key Responsibilities:

Program administration duties are carried out proactively and professionally to support the program, including end of day financial reconciliation and other duties as required
Provide excellent customer service to all clients, visitors and staff of NRCH both in person and via telephone.
Maintain the confidentiality of client information.
Client payments, appointments, interpreter bookings and enquiries are handled efficiently and accurately within required systems, including referrals
Undertake a range of administrative tasks required to support the successful running of Reception and clinical services
About you


You are a dedicated professional with a passion for delivering exceptional customer service in a healthcare setting. Your strong communication skills, combined with your ability to manage multiple tasks in a fast-paced environment, make you an invaluable part of our team.

Key Selection Criteria:

Qualifications: Secondary/tertiary qualifications or equivalent experience.
Experience: At least 12 months experience in a similar role within a public or private healthcare setting.
Skills: High level of computer proficiency, including MS Office Suite and databases, with superior administrative and organizational skills.
Attributes: Ability to work with people from culturally diverse backgrounds, exemplifying professional and ethical conduct, with multilingual skills and the ability to speak a relevant community language being advantageous. Relationship building with a variety of people

Closing Date for applications: 23 July 2025

For any questions, please contact Workforus@nrch.com.au

 
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