Front Line Services - Mitre 10 MEGA Silverdale

Mitre 10 is New Zealand’s largest home improvement retailer, with 84 stores nationwide, all independently owned. As a cooperative, Mitre 10 fosters a strong commitment to supporting local communities while providing quality products through a national network of resources, infrastructure, and expertise. Life at Mitre 10 is dynamic and fast-paced, offering plenty of opportunities to grow in a business that values innovation and customer service.


Riviera Hardware Holdings Ltd. is proud to be the largest group of Mitre 10 stores within this national network. Since our inception in 2009 with the opening of our first Mitre 10 store in Warkworth, we have expanded to include five Mitre 10 MEGA stores: Albany, New Lynn, Warkworth, Whangaparaoa, and Silverdale. Our stores are not only known for their extensive product range but also for offering a one-of-a-kind shopping experience, including Columbus Coffee cafés. Additionally, we operate a Distribution Centre and own our own Frame and Truss Manufacturing Plant, ensuring end-to-end service for both retail and trade customers.


As a Kiwi-owned company, Riviera Hardware Holdings retains the close-knit, family feel of a small business, while benefiting from the national infrastructure and support of the Mitre 10 cooperative. This balance allows us to provide exceptional service and products while maintaining our roots in the community.


About the job

This job offer a competitive hourly rate (relevant experience and skill dependent) and range of employee benefits including a generous staff purchase scheme at select Columbus Café’s and Mitre 10 stores; This is an on-site, Silverdale based, permanent, FULL-TIME opportunity (40 hours a week). The roster pattern includes at least x1 weekend day. Consequently, your availability to permamently fulfil this roster pattern is a pre-requesite.


About the role

You would assist at checkouts by processing transactions, including cash, eftpos, credit cards, and gift vouchers. You would also be responsible for store announcements calling for specialist assistance or heavy lifters when needed. Over time, you will have the opportunity to learn and contribute to various customer service functions, such as refunds, product exchanges, returns, faulty goods repair, special orders, click and collect orders, and home deliveries.


What will you bring?

You would have relevant work experience, specifically in retail.
You would have cash handling / transaction processing / end of day balancing experience.
You would have experience working with loyalty card programs.
You would have high numerical skills and attention to detail?
You would have strong multi-tasking and time management abilities.
You would have stock integrity awareness and an understanding of merchandising standards.
You would be a local North Shore resident likely residing in one of the following areas: Millwater, Orewa, Red Beach, Stanmore Bay, Whangaparaoa, Gulf Harbour, Manly, Arkles Bay, Stillwater, Dairy Flat, Coatesville, Albany, Greenhithe, Torbay, Long Bay, Browns Bay, Mairangi Bay, Campbells Bay, and Murrays Bay

Apply now

If you have checkout experience AND live locally we look forward to hearing from you. Please state your availability in your application and cover letter. The next step is to follow the link above (or below) to apply online with your CV and cover letter. We should talk about what we can do for your career and the part you can play in our team.