Guest Services Associate

💰 $3,200 - $5,120 (Est.) 📍 Scottsdale ⏰ Part Time 🕐 1 days ago

Job Description

Qualifications
Highly organized
Must possess a thorough knowledge of guest service and satisfaction
Requires good communication skills, both verbal and written
Most tasks are performed in a team environment with the employee acting as a team leader
Must possess basic computational ability
Must possess basic computer skills
Benefits
401(k)
Bonus based on performance
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Medical, Dental, and Vision options for full-time employees
Paid time off and 401(k) for full-time employees
Sick pay for part-time employees
All employees get discounts on hotels across the country!
Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
Monthly opportunities for bonuses
$250 referral bonus for you and a referred associate
DailyPay: access to your already earned wages before payday
Opportunities for upward mobility and growth within the company
Responsibilities
We want to help answer guest questions and make their stay as enjoyable as we possibly can
These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am
Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members
Address all guest concerns and ensure follow up is complete
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations
Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner
Job description
Benefits:
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Benefits/Perks:
• Medical, Dental, and Vision options for full-time employees
• Paid time off and 401(k) for full-time employees. Sick pay for part-time employees
• All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
• Monthly opportunities for bonuses
• $250 referral bonus for you and a referred associate
• DailyPay: access to your already earned wages before payday
• Opportunities for upward mobility and growth within the company

Job Summary

Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.

These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am.

Responsibilities:
• Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
• Address all guest concerns and ensure follow up is complete
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
• Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.

Qualifications:
• Highly organized.
• Must possess a thorough knowledge of guest service and satisfaction.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.

💡 Quick Summary

Seeking a career-building opportunity? The Guest Services Associate position is now open for candidates interested in the Hotel Jobs sector. This role in Scottsdale offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.

Sponsored

Job Details

Company Name: ZMC Hotels

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Guest Services Associate in Scottsdale is $3,200 - $5,120 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Guest Services Associate is an on-site position based in Scottsdale. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Guest Services Associate. Previous experience in Hotel Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

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