Housing Administrator

Location
Toronto, ON M5A 2G4•Hybrid work
 
Benefits
Pulled from the full job description
Employee assistance program
Dental care
Extended health care
RRSP match
 
Full job description
Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto. Since 1896, we’ve worked to transform the lives of people living with poverty, going beyond immediate needs by offering wrap-around support via holistic programs and services, and a pathway which enables street-involved youth, families in need, adults experiencing poverty and vulnerable communities to move from surviving to thriving.


To make this happen, we are passionate about investing in the people we work with, and look for a diverse range of staff who are key for us to advance our mission: Christians who have a heart for neighbours in need, a desire to transform the lives of our community members, and who believe in treating everyone with dignity and respect.


If you are inspired by our vision and feel a true call to contribute to YSM’s work, we’d love to hear from you.


What We Offer:


As a staff member at YSM, some of the things you can look forward to include a values-based and highly collaborative and engaging work environment with a high value on staff’s mental health and well-being; meaningful, innovative and impactful work, with opportunities to make a difference in the lives of children, families, and the community, as well as flexible hybrid work arrangements. Our competitive Total Rewards compensation package also includes Group RRSP matching, annual leave and paid personal days, comprehensive health and dental care coverage, an Employee and Family Assistance Program that includes counselling services by Christian professionals, and numerous other perks.


The Opportunity:


We are seeking a part-time Housing Administrator for 22.5hours/week(3days/week), to support our 26 unit Residential building, as we work to achieve our ambitious goal to end chronic poverty in Toronto in one generation.


The ideal candidate is familiar with the Toronto Social Housing Sector, enjoys working with a diverse team, demonstrates excellence in administration, organization, coordination and tenant supports


Responsibilities:


To assist in the overall administrative requirements of Genesis Place regarding Tenant Rent-Geared-to-Income (RGI) Management and to assist in the administration of the Housing Department to help ensure Genesis Place’ operations runs effectively and efficiently, towards the betterment of the tenants
To monitor, process, document and calculate RGI rental payments
Be trained and informed on current RGI Administration and ensure Genesis Place is following due process for rental management
To support the Manager of Housing in conducting and overseeing new lease arrangements, onboarding new tenants as program participants administratively and ensuring RGI compliance
Work with tenants to develop effective arrear management and payment plans
Prepare and distribute Notice of Entry for repairs and other documents related to building maintenance as directed
Work closely with Property Services in the organization of repairs and maintenance requests and manage scheduling of jobs
Manage pest control prevention and treatment through working with contractors and supporting tenants with education and information
Answer and appropriately direct queries by phone, email or in person from tenants, vendors and external guests
Assist in the compiling of pertinent reports required by the City of Toronto Service Manager and available to provide file audits to management, as well as to the City of Toronto Service Manager
Maintenance of the Housing Petty Cash, Rent Administration with reports to Finance
Support the Tenant Care Coordinator with community events

Qualifications:


Community college diploma preferred
RGI Certification and/or RGI administration an asset
Familiarity with Google Suite and UpKeep
Effective written and oral communication skills; excellent organizational skill
Flexibility in hours, including availability for evening and weekend work as required;
A Police Record Check is required; Certificate in First Aid an asset;
A demonstrated commitment to the faith, values and mission of YSM

Compensation: YSM offers market competitive rates and will pay a starting salary of $28,422.82 for this part-time role, combined with a comprehensive suite of benefits and perks.


Deadline for Application: August 18th, 2025 or until filled

Start Date: ASAP


While we appreciate all responses, only candidates under consideration will be contacted.


Please note that YSM does not use any form of artificial intelligence (AI) at any stage of the recruitment process. These stages include candidate screening and shortlisting, assessment and selection.


Learn more about YSM at www.ysm.ca


Date Posted: July 25, 2025

 

Canada
Ontario
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