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IT Support Engineer

Place of work Work from home

Contract type Full-time

Start date 3 hours ago

Salary -

Job details

Job description, work day and responsibilities

Job details
Here’s how the job details align with your profile.
Job type

Full-time

Location
Auckland City 1026

Full job description
Key Responsibilities Include:

· Provide technical support either by phone, remote access or deskside visits as needed

· Respond to IT issues; installation of external devices, desktops, laptops, hardware diagnostic, maintenance, repairs and general software support

· Smart Hands and Feet support if required

· Management inventory of new and replacement equipment; and on diagnosis of a hardware fault, recording of the necessary data (serial number, location etc.) and feedback to the Service Desk in order to support the repair service

· IMAC/D - Installations, decommission, cascades, moves, adds and change EUC equipment, software

Skill Requirements:

· Excellent experience as a desktop technician, computer technician or IT support in a professional business environment

· Must have excellent customer service skills working with end users and VIP's

· Experienced in supporting MS office applications (office 2003-2016)

· Windows OS 7 and 10

· Knowledge of WAN/LAN Technology

· Basic knowledge of Network Topology LAN/WAN

· Cisco Switch installation and configuration as per Config template

· Knowledge to provide remote access of network devices ( Switch/WLC ) connected to LAPTOP via Console cable Experienced in supporting common business office devices, including printers, scanners, mobile, audio/video equipment

· Knowledge of ticketing system or equivalent

If interested pls share your resume to visalakshi.s@eilglobal.com for further process

Job Type: Full-time

Work Location: In person

The position is suitable for candidates with education

This position is suitable for fresh graduate

Company Name: EIL Global Auckland City 1026 Full-time EIL Global

You will be redirected to another website to apply.

Apply and send CV

Offer ID: #1268604, Published: 3 hours ago, Company registered: 1 month ago

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