Learning Enablement Manager

Location
Toronto, ON M9W 0A4
 
Full job description
Job Summary

Job Description

What is the Opportunity?

RBC offers an exciting role as a Learning Enablement Manager with our Technology & Operations/Functions (TOF) Squad. The successful candidate will be responsible for facilitating and promoting Agile principles, practices, and values within our team. In addition, this role will provide support for event coordination and Workday integrations (programs/curriculums) in the TOF space.

The Learning Enablement Manager will work closely with cross-functional teams to ensure the effective implementation of agile frameworks, remove impediments, and foster a culture of collaboration, continuous improvement, and delivery of high-quality solutions.

This role will report into the Senior Designer/Developer, T&O/Functions.

What will you do?

Lead the Squad to prioritize activities and focus on delivering solutions on time while contributing to target outcomes.
Develop project timelines with support from the team. Ability to ask probing questions.
Facilitate planning, prioritization and status update routines including Daily Stand-ups, Sprint Planning, Sprint Review, Sprint Retrospective.
Ensure timely updates of forms into project tracking tools (ie. Cognota/Project Place)
Managing the coordination & tracking of project timeline metrics, forecast trends and meet end date commitments.
Monitor and report on team progress, velocity, & sprint goals.
Lead/Run routines and practices monitoring & improving the team process and partnering with Learning Portfolio Lead and Director to improve team effectiveness.
Coach and mentor team members on agile routines, practices, and values.
Develop the backlog of learning initiatives and drive accountability with streamlining project plans
Investigate, analyse, and mitigate risks to clear roadblock in collaboration with the squad
Lead logistical planning up to and day of event.
Deploy new / existing assets, communications, room bookings, production support, management of breakout room, post event surveys and feedback
Support creation, implementation and facilitation activities horizontally across squads through administrative function
Coordinate events, manage relationships with real-estate bookings, maintain knowledge of preferred vendors for event planning and possess familiarity with procurement and expense policies/procedures, etc.
Navigate Workday for program development, audience assignment and the scheduling of intact offerings for business segments
Pulls reports and store learner data as per data collection strategy (in accordance with the established governance plan)
What do you need to succeed?

Must have:

Excellent communication, facilitation and time management skills.
Strong analytical and problem-solving skills.
Proactive and resilient approaches to navigating ambiguity and challenges
Excellent organization and project management skills with the ability to manage multiple projects simultaneously and prioritize tasks effectively
Flexibility to adjust to changing circumstances in an agile environment
Strong attention to detail
Experience in working with Learning Administration and Reporting systems,
Ability to work independently
Nice-to-have:

Certified Scrum Master (CSM) or equivalent certification is a plus
Experience / understanding of Adult Education or Learning & Development
Operations mind-set
What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development and career through coaching and management of opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
Opportunities to do challenging work.
Job Skills

Business Oriented, Communication, Decision Making, Long Term Planning, Organizational Change Management, Program Management, Resource Coordination, Results-Oriented, Team Management, Time Management
Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO
City:

TORONTO
Country:

Canada
Work hours/week:

37.5
Employment Type:

Full time
Platform:

HUMAN RESOURCES & BMCC
Job Type:

Regular
Pay Type:

Salaried
Posted Date:

2025-07-25
Application Deadline:

2025-08-08
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Canada
Ontario
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