Medical Receptionist

Job details
Pay
$30 - $36 an hour
Job type
Permanent
Full-time
Shift and schedule
8 hour shift
10 hour shift
Rotating roster
+ show more
 
Location
Mulgrave VIC
 
Benefits
Pulled from the full job description
Employee discount
 
Full job description
An exciting opportunity has opened at Chroma Dermatology (as one of our beloved receptionist embarks on her nursing career!). We are seeking a medical receptionist (bonus points if you're multilingual) with a genuine passion for customer service, patient care and thrives in a fast paced and busy environment!

We value an efficient, friendly and collaborative work environment!

As the first point of contact for our dermatology and cosmetic practice you will naturally make patients feel welcome with your friendly, confident, and sympathetic demeanour. You are someone who enjoys working in a team environment but strives independently when challenged during a busy consulting session.

The applicant must have excellent presentation and communication skills, enjoy process driven systems, be great at multitasking and working in an often-busy environment.

Pre-requisite:

COVER LETTER: (detailing your availability and desired working hours and day) in conjunction with a CV/resume is required in order to successfully apply and be considered for this position.
Minimum 2 years experience in medical reception. (or a deep desire and passion to work in Medical Reception)
Contract:

Full Time
4 to 5 days per week
36 - 40 hours per week
Option of Set Day or Rotating Monthly Roster
Between 8:00am and 6:00pm
Location: Based in Mulgrave with fortnightly shifts in Doncaster

Start Date: Immediate

Key Responsibilities:

Greeting patients, ensuring they feel welcome and prioritised at all times.
Preparing for consulting sessions ensuring all rooms stocked and necessary items available for the coming days consulting.
Attending to a high volume of incoming calls and patient enquiries
Scheduling and confirming patient appointments
Registering new patients and processing of data into medical software
Checking referral validity and chasing up missing referrals and results
Processing patient accounts and claims from Medicare and DVA
Maintaining patient files ensuring all documents are filed accordingly
Maintaining patient confidentiality with the utmost discretion when dealing with patients and colleagues.
Administrative Tasks:

Scanning and linking medical records
Processing faxes, emails and incoming referrals
Printing and distributing letters to medical professionals.
Printing patient medical certificates, results and prescriptions.
Prior experience in medical reception work is essential and knowledge of Genie software favourable.

To be eligible for this position candidates must hold permanent residency or Australian citizenship.

A bit more about us… We pride ourselves on providing and maintaining a positive, supportive and motivating work environment where individual staff members can shine and grow! A beautiful team filled with parents, students, travel enthusiast and young professionals, is proof that we prioritise work life balance while ensuring patient care is never compromised. We are confident that once you join the Chroma family, you wont want to leave!

Job Types: Full-time, Permanent

Pay: $30.00 – $36.00 per hour

Expected hours: 36 – 40 per week

Benefits:

Employee discount
Schedule:

10 hour shift
8 hour shift
Monday to Friday
Application Question(s):

What is your availability (days of the week)? and desired hours of work per week?
Experience:

Medical receptionist: 1 year (Preferred)
Language:

any other language (Preferred)
Work Location: In person

Application Deadline: 12/07/2025

 

Australia
Victoria
Mulgrave Show on map Get directions