Personal Assistant - 12 Month Secondment

Full job description
Date live:
05/08/2025

Business Area:
Public Policy and Corp Responsibility

Area of Expertise:
Business Support & Administration

Contract:
Permanent

Reference Code:
JR-0000065355
As a Personal Assistant, you will be responsible for providing professional andsupport to a number of Ds within the PPCR Function with a focus on diary management and ad hoc requests. You will join a collaborative and supportive team where you will occasionally be expected to provide holiday cover as required.

Your key responsibilities will include:
Proactive diary management: ensuring diaries are up to date, scheduling meetings and flagging key deadlines. You will use your judgement to prioritise meetings, deal with clashes and respond to requests from both internal and external stakeholders swiftly.
Travel arrangements: booking global travel, accommodation and logistics (arranging visas, entry requirements, foreign currency and preparing travel business itineraries as required). Reconciling expenses in a timely manner and adhering to Barclays travel policy.
General Ad hoc business duties: booking presentation suites, preparing materials and arranging Townhalls, and creating/maintaining distribution lists as required.
Acting as gatekeeper: effectively screen and manage calls/requests as required, acting swiftly on information received. You will use initiative and delegate tasks to the leadership team where applicable.

Essential Skills:
Proven experience of providing PA support to MDs and Ds
High degree of professionalism and communication skills – ability to deal with a range of people including senior stakeholders and situations.
Strong attention to detail and highly organised.
A flexible approach and the ability to adapt to different leadership styles of senior management.
High level of skill/competency in IT – Microsoft Office (Outlook, Word, PowerPoint, Excel).
Proven experience of working within a fast paced and demanding environment.

Desirable Skills:
Has a good understanding of internal processes and confidence managing external stakeholders.
Previous experience within banking or financial services.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This is a 12 Month secondment based in London.

Purpose of the role

To provide administrative and organisational support to executives, managers, or teams. To manage schedules, acting as a trusted point of contact, ensuring seamless coordination, efficient task management, and a professional presence for their assigned individuals or teams.

Accountabilities

Management of executive, managers or team calendars and overseeing timely responses to meeting invitations and requests.
Planning and arranging travel itineraries, including flights, accommodation and ground transportation, ensuring timely and efficient travel for the executive or team.
Proactively anticipating the needs of the executive or team, prioritising tasks, and ensuring timely completion.
Management of day-to-day administrative tasks, such as expenses, maintaining filing systems, and ordering office supplies, annual leave records management, distribution list management and organisation management tasks.

Analyst Expectations

To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
Requires in-depth technical knowledge and experience in their assigned area of expertise
Thorough understanding of the underlying principles and concepts within the area of expertise
They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
Will have an impact on the work of related teams within the area.
Partner with other functions and business areas.
Takes responsibility for end results of a team’s operational processing and activities.
Escalate breaches of policies / procedure appropriately.
Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
Advise and influence decision making within own area of expertise.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Make evaluative judgements based on the analysis of factual information, paying attention to detail.
Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
Guide and persuade team members and communicate complex / sensitive information.
Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.