RBC Advisor

With client expectations shifting in today’s digital world, we’ve been on a journey to transform our bank. Leveraging new technologies and creating an exceptional digital client experience is only part of our strategy. We fundamentally believe that in order to stay connected with our customers and maintain relevance, we need to reimagine the role we play in our clients’ lives, adding value in the moments that matter.

As the first point of contact at RBC retail banking locations, an RBC Advisors is a highly engaging, client experience focused individual with advanced discovery and problem resolution skills, who personally assists clients with simple banking solutions and provides warm introductions to the right RBC Partner for more complex banking needs.

What will you do?

Using empathy and hospitality-like skills, welcome and engage clients proactively as they enter an RBC location
Actively listen to uncover the reason for their visit, taking ownership of client needs and resolving concerns at first point of contact
Assist clients to fulfill their immediate everyday banking needs using RBC’s best in class digital platforms, while respecting client preferences
Engage in discovery conversations to understand client needs, fulfilling on the appropriate simple advice, solutions and service
Provide client-centric advice as you open accounts, assist clients to fulfill on pre-approved credit solutions and authorized non registered term investments
Contribute to a culture of collective team success by uncovering opportunities to introduce RBC Partners to fulfil on more complex client needs
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests in every client interaction
What do you need to succeed?

Must-have

A passion for hosting an exceptional client experience
Curiosity, emotional intelligence and empathetic communication skills
Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, etc.)
Personal flexibility to work flex hours
A self-motivated eagerness to learn and determination to succeed
Nice-to-have

Experience in the financial or service industry
What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
A world-class training program in financial services
Excellent career development and access to a variety of job opportunities across business and geographies
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy
Additional Job Details

Address:

206 SLIMMON RD:SASKATOON
City:

SASKATOON
Country:

Canada
Work hours/week:

37.5
Employment Type:

Full time
Platform:

PERSONAL & COMMERCIAL BANKING
Job Type:

Regular
Pay Type:

Salaried
Posted Date:

2025-07-03
Application Deadline:

2025-07-17
Note: Applications will be accepted until 11:5+ PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

 

Canada
Saskatchewan
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