Referrals and Placements Administrator

Full job description
Administrator: Referrals and Placements

Hours: 37 hours per week, although consideration will be given to those seeking to work less than full time
Salary: £24,309 – £25,412 per annum pro rata (£12.60 – £13.17 per hour)
Closing Date: 11.08.25

Birtenshaw would like to appoint a Referrals and Placements Administrator to join our Referrals and Placements Team. This is a key role providing essential administrative support across the full referrals process—from initial enquiry through to admission—ensuring a consistent, professional and timely response to all referrals received.

Please note: This is a full-time, office-based position, although consideration will be given to those seeking to work less than full time. Remote working is not possible for this role.

Key Responsibilities:

Provide professional, proactive administrative support to the Referrals and Placements Manager.
Review and respond to all referrals received by the organisation.
Act as a point of contact for all administrative elements of the referral process.
Liaise with parents/carers to arrange visits and obtain required information for colleagues.
Maintain a central log/register of all referrals.
Ensure each step in the referral-to-admission process aligns with organisational policies and procedures.
What We Offer:

Competitive salary
Career progression opportunities with excellent training opportunities
Staff recognition schemes, including Employee of the Month and Long Service Awards.
Support services including 24 hour access to an Employee Assistance Programme (counselling and support).
Group Income Protection Scheme.
A Staff Council – giving all employees a platform to ask questions, suggest improvements, and influence positive change.
Clear career pathways, excellent training, and ongoing professional development.
Salary: £24,309 – £25,412 per annum pro rata (£12.60 – £13.17 per hour)

Closing Date: 11/08/25 at 9am

Birtenshaw Group is committed to safeguarding and promoting the welfare of all young people and expects all employees to share and uphold this commitment.

This post is exempt from the Rehabilitation of Offenders Act 1974. Applicants are required to disclose all convictions, including those considered “spent.” The successful candidate will be required to undergo an enhanced Disclosure and Barring Service (DBS) check. Any information disclosed will be treated confidentially and in line with the DBS Code of Practice, available on the DBS website.

All offers of employment are subject to safeguarding and pre-employment checks including satisfactory references, a pre-employment medical, and proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996.

Job Types: Full-time, Permanent

Pay: £24,309.00-£25,412.00 per year

Benefits:

Free parking
Health & wellbeing programme
On-site parking
Referral programme
Schedule:

Monday to Friday
Work authorisation:

United Kingdom (required)
Work Location: In person