Job Description
More About The Role
At Morrisons, our people make us who we are, and we’re here to support them every step of the way.
We’re looking for a employee relations expert to join our friendly central ER team as part of our centralised HR Helpline Team. Based at our head office in Bradford, this role is all about offering clear, confident, and caring HR support to our store managers and colleagues across the UK. From absence management and performance issues to disciplinary matters and investigations, you’ll be on hand to provide guidance and support, over the phone, video calls and via email, on all things people related.
You will be required to be in the office a minimum of 2 days per week, and due to our retail operation being 7 days per week, you will need to support weekend cover 1 in 4.
Your key responsibilities will include:
Being a key point of contact on our central people helpline
Provide timely, accurate advice on HR policies and processes
Support and lead remote investigations in line with company procedure
Work closely with store and area managers to resolve complex ER cases
Keep clear and detailed records of all advice given and actions taken
Spot trends and escalate risks to help drive improvements across the business
About The Company
In return for all your hard work, you will receive:
15% discount in store from the day you join us
Additional 10% discount card for a friend or family member
Career progression and development opportunities
Generous holiday entitlement
Market leading pension scheme and life assurance
Healthcare benefits including Aviva Digital GP
‘MyPerks’ giving you discount with over 850 retailers
Free parking onsite
Enhanced Family, Maternity and Paternity Leave
Annual bonus scheme
Private healthcare
Alive with activity, our modern Head Office is home to our corporate teams that make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, Morrisons Daily and a subsidised restaurant. We are within commuting distance of Leeds, Manchester and the Yorkshire Dales - and we even have free parking!
At our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues.
There’s more to our business as it’s fast paced and ever changing, as such we’ve got lots of fresh opportunities for you to play your part in our success. We’d love to meet you!
At Morrisons, we’re proud to be building a team that reflects the diversity of the communities we serve. We want every colleague to feel respected, supported and able to be themselves at work. Different voices, experiences and ways of thinking help us grow and improve and that’s good for our customers too.
We’re always looking for people from all walks of life to join us and bring their talents to our team. Together, we can build a workplace where everyone has the chance to thrive and make a difference.
About You
You’ll be a strong communicator who thrives in a fast paced environment and is confident handling sensitive matters with care and clarity, often over the phone.
We’re looking for someone who:
Has solid HR and ER experience, ideally in a multi-site or retail environment
Is confident advising on a wide range of people issues
Is comfortable managing cases from start to finish
Has a good knowledge of UK employment law
Works well as part of a team and is always looking to improve ways of working
Whether you’ve worked on a helpline before or you’re ready for a new challenge in a centralised ER role, we’d love to hear from you.
At Morrisons, our people make us who we are, and we’re here to support them every step of the way.
We’re looking for a employee relations expert to join our friendly central ER team as part of our centralised HR Helpline Team. Based at our head office in Bradford, this role is all about offering clear, confident, and caring HR support to our store managers and colleagues across the UK. From absence management and performance issues to disciplinary matters and investigations, you’ll be on hand to provide guidance and support, over the phone, video calls and via email, on all things people related.
You will be required to be in the office a minimum of 2 days per week, and due to our retail operation being 7 days per week, you will need to support weekend cover 1 in 4.
Your key responsibilities will include:
Being a key point of contact on our central people helpline
Provide timely, accurate advice on HR policies and processes
Support and lead remote investigations in line with company procedure
Work closely with store and area managers to resolve complex ER cases
Keep clear and detailed records of all advice given and actions taken
Spot trends and escalate risks to help drive improvements across the business
About The Company
In return for all your hard work, you will receive:
15% discount in store from the day you join us
Additional 10% discount card for a friend or family member
Career progression and development opportunities
Generous holiday entitlement
Market leading pension scheme and life assurance
Healthcare benefits including Aviva Digital GP
‘MyPerks’ giving you discount with over 850 retailers
Free parking onsite
Enhanced Family, Maternity and Paternity Leave
Annual bonus scheme
Private healthcare
Alive with activity, our modern Head Office is home to our corporate teams that make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, Morrisons Daily and a subsidised restaurant. We are within commuting distance of Leeds, Manchester and the Yorkshire Dales - and we even have free parking!
At our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues.
There’s more to our business as it’s fast paced and ever changing, as such we’ve got lots of fresh opportunities for you to play your part in our success. We’d love to meet you!
At Morrisons, we’re proud to be building a team that reflects the diversity of the communities we serve. We want every colleague to feel respected, supported and able to be themselves at work. Different voices, experiences and ways of thinking help us grow and improve and that’s good for our customers too.
We’re always looking for people from all walks of life to join us and bring their talents to our team. Together, we can build a workplace where everyone has the chance to thrive and make a difference.
About You
You’ll be a strong communicator who thrives in a fast paced environment and is confident handling sensitive matters with care and clarity, often over the phone.
We’re looking for someone who:
Has solid HR and ER experience, ideally in a multi-site or retail environment
Is confident advising on a wide range of people issues
Is comfortable managing cases from start to finish
Has a good knowledge of UK employment law
Works well as part of a team and is always looking to improve ways of working
Whether you’ve worked on a helpline before or you’re ready for a new challenge in a centralised ER role, we’d love to hear from you.
💡 Quick Summary
Seeking a career-building opportunity? The Senior HR Advisor position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Bradford offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
