Southern Service Manager- Technology

Full job description
ECL Group:

At ECL we enable the connections that keep New Zealand moving. We are New Zealand’s oldest, most reliable and trusted infrastructure services business.

Founded in 1957 we install, maintain, protect and repair New Zealand’s critical infrastructure. That’s the stuff that keeps us moving and connected with the stuff that fuels our lives – The Payment, Fuel, Technology, Vehicle Wash and EV charge solutions we all count on every day.

Our 300 staff are in 19 locations covering everywhere kiwis live, providing support 24 hours a day all year round. Our customers represent some of New Zealand's largest brands serving Kiwis: Z Energy, BP, Exxon Mobil, Foodstuffs, G.A.S, Woolworths and NZ Post.

About The Role:

As the Southern Service Manager – Technology , you will be the operational and technical leader for our compliance and preventative maintenance services across the South Island. This is a pivotal role where you’ll oversee the day-to-day management of field technicians, ensure safety and quality standards are upheld, and drive the successful delivery of essential services to some of New Zealand’s most critical infrastructure clients.

You will be responsible for ensuring all service activities within your region meet compliance obligations, including preventative maintenance, electrical inspections, Trade Measurement Unit (TMU) calibration, remedial works, and permit issuing. You’ll actively manage performance against contractual KPIs, health and safety requirements, and technical standards — making sure every job is completed safely, efficiently, and to specification.

You will take ownership of depot operations, budget management, resource planning, and contractor coordination, while playing a hands-on role in coaching and upskilling your team. With a strong focus on continuous improvement, you’ll work closely with internal teams in scheduling, billing, training, and project support to ensure seamless service delivery across all areas.

This is more than a compliance role — it’s a leadership position that blends technical expertise with people management, commercial awareness, and operational oversight. You’ll also act as a key liaison with customers, suppliers, and internal stakeholders, representing ECL Group as a trusted subject matter expert in the field.

Preventative Maintenance programs and Trade Measurement Unit (TMU) services
Electrical inspections and remedial works
Compliance training and permit issuing
Depot operations, HSE reporting, and KPI adherence
Financial and performance management including budgeting, quoting and resource productivity
Leadership and mentoring of your direct reports
This role reports to the Regional Manager and works closely with internal teams across scheduling, projects, and people & capability.

About you:

Proven experience in service delivery and compliance management
Solid knowledge of electrical inspections, TMU, and health & safety legislation
You’ve led teams long enough to know that managing technicians isn’t for the faint-hearted — but you’ve got the patience, humour, and practical sense to handle whatever comes your way- A decent 10 years' experience in this area should do the trick!
Financial acumen – managing budgets, quotes, and contract profitability
You are Tech-savvy and still have the charm to keep clients smiling while systems reboot.
Ability to balance strategic planning with operational excellence
What We Offer:

We offer a competitive salary and the opportunity to be part of a friendly, high-performing team that makes a difference every day. ECL Group provides great career development opportunities, a strong focus on employee wellbeing, and a positive, safety-first workplace culture- This role is an in the office-based position.

Ready to Apply?

We encourage you to apply for this role even if you don’t tick every box. Research shows that some candidates hesitate if they don’t meet every requirement—let’s change that. At ECL Group, we value diversity and inclusion and welcome applications from people of all backgrounds.

If you're a dependable and adaptable team player with a passion for delivering quality outcomes, we’d love to hear from you. Click Apply Now and take the next step in your career with ECL Group.

For a confidential chat contact our Talent Acquisition Partner phone Chloe Stenson on 022 515 1276.

New Zealand
Canterbury
Christchurch Show on map Get directions