Work from Home IT Support Jobs in Canada

Place of work Canada Creek
Contract type Full-time
Start date -
Salary $20–$30 an hour

Job details

Job description, work day and responsibilities

Job description
Job Summary:

The Elite Job is seeking motivated and experienced IT Support professionals to join our growing team remotely. This role involves providing technical assistance and support to users within Canada, ensuring their IT systems, hardware, and software are functioning optimally. As a remote IT Support Specialist, you will be responsible for troubleshooting technical issues, assisting with system configurations, and ensuring customer satisfaction. You will work closely with internal teams to resolve issues efficiently and maintain high standards of IT operations.
Key Responsibilities:
• * Respond promptly to IT support requests from users, resolving technical issues related to software, hardware, and network connectivity.
• * Perform remote diagnostics and troubleshooting to address technical problems efficiently.
• * Install, configure, and maintain software and hardware for end users, ensuring compatibility with existing systems.
• * Maintain accurate records of service requests and resolutions in the companys ticketing system.
• * Assist with system updates, patches, and backups to ensure data integrity and security.
• * Provide guidance and training to end users on best practices for IT usage and troubleshooting.
• * Collaborate with internal IT teams to address more complex technical issues and implement IT solutions.
• * Provide timely follow-up to ensure resolution of technical problems and satisfaction of the end users.
• * Ensure compliance with security policies and procedures to protect company data.
• Required Skills and Qualifications:
• * Proven experience in IT support or helpdesk roles, with a strong understanding of common operating systems (Windows, macOS, Linux).
• * Excellent knowledge of network configurations, troubleshooting, and hardware setup.
• * Proficient in troubleshooting software, network, and hardware issues remotely.
• * Familiarity with remote access software and diagnostic tools.
• * Strong communication skills, both written and verbal, to provide clear instructions and explanations to users.
• * Ability to work independently, manage multiple tasks, and prioritize effectively.
• * Strong problem-solving skills and attention to detail.
• Experience:
• * Minimum of 2 years of experience in an IT support or helpdesk position.
• * Hands-on experience with common IT support tasks such as system configurations, remote troubleshooting, and network setups.
• * Experience working in a remote work environment is preferred but not mandatory.
• Working Hours:
• * Full-time position.
• * Flexible working hours to accommodate different time zones across Canada.
• * Ability to work evenings and weekends as needed, based on customer demand.
• Knowledge, Skills, and Abilities:
• * In-depth knowledge of IT infrastructure, operating systems, and software tools.
• * Expertise in remote troubleshooting methods and tools.
• * Strong interpersonal skills with the ability to handle customer inquiries with patience and professionalism.
• * High level of organizational skills to track issues and ensure timely resolutions.
• * Familiarity with IT security protocols and best practices for remote work environments.
• * Ability to adapt quickly to new technologies and troubleshooting techniques.
• Benefits:
• * Competitive salary based on experience.
• * Comprehensive health benefits package.
• * Paid time off (vacation, sick days, and holidays).
• * Access to continuous learning opportunities and training.
• * Work-from-home flexibility.
• * Opportunities for career growth and advancement.
• * A supportive and inclusive company culture.
• Why Join Us:
• * The Elite Job offers an exciting opportunity to work from home with a leading company in the IT sector.
• * You will be part of a dynamic team that values innovation, problem-solving, and customer satisfaction.
• * We provide a great work-life balance, with the flexibility to manage your schedule while working from the comfort of your home.
• * You will have access to cutting-edge tools and resources to enhance your IT support skills and advance your career.
• How to Apply:

To apply for the Work from Home IT Support role, please submit your resume and a cover letter detailing your experience and qualifications. In your cover letter, explain why you would be a great fit for this position and how your skills align with the responsibilities outlined above. We look forward to hearing from you!

Company address

Canada
Nova Scotia
Canada Creek
Show on map Get directions
Company Name: The Elite Job
You will be redirected to another website to apply.
Offer ID: #1243997, Published: 2 hours ago, Company registered: 2 months ago

Other offers

Report Developer
2172login
· Victoria Beach, CA
Job description Project Context The Treasury Management System (TMS) Implementation is a project to replace 10 core mainframe legacy systems that administer government financial transactions with a single modern consolid...
Manager, Enterprise Business Development
2172login
· Vancouver, CA
Job description Our client is a complete Digital Asset Management Platform (SaaS) providing an all-in-one hosting solution for videos, audio, images, and podcasts. The company’s solution provides their clients a platform...
Hybrid Conseiller(ère) expert(e) en approvisionnement (Montréal, QC, CA)
2172login
· Montréal, CA
Job description Numéro d'affichage : 1651 Titre de la classification : Conseiller expert en approvisionnement Bureau régional : Montréal Direction : Approvisionnement Section : Acquisition de biens et services Statut : T...
Art Director, Future Opportunities
2172login
· Ontario, CA
Job description Please note, you are not applying to an active job opening. We are always striving to build our network of talent and our needs are constantly changing. You will be added to our network of talent, and we ...
Intermodal Truck Driver--LOCAL-- TROUTDALE, OR
2172login
· Ontario, CA
Job description DRIVER MUST LIVE 50 MILES WITHIN TROUTDALE OR PORTLAND VALID CDL A LICENSE... MUST HAVE HAZ-MAT Minimum of 6 months verifiable tractor trailer experience (47 – 53ft.) JOB INFO: • $1400 - $1700 average wee...
Manager, Portfolio
2172login
· Ontario, CA
Job description We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA. At Pathwa...
Senior HRIS Analyst
2172login
· Ontario, CA
Job description Description: • Do you want to be a part of a global team whose mission is to be the leading specialist in electric power switching, protection, and control by creating innovative solutions that are easily...
Staff / Principal Data Engineer
2172login
· Ontario, CA
Job description About Us: Function was founded with a singular focus: empower you to live 100 healthy years. We’re doing that by using the best available technology to make sure people don't suffer or die a preventable d...
Senior Data Platform Engineer
2172login
· Toronto, CA
Job description With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world...
Intern, GSOC (Global Security Operations Center)
2172login
· Ontario, CA
Job description Summary: • You should be a sophomore in a relevant field with 3.0 GPA, strong problem-solving, communication skills, intermediate Excel/PowerPoint, and able to work remotely in English. • You will collabo...
Bilingual Nurse Case Manager (Remote)
2172login
· Markham, CA
Job description Position Type: Full TimeDepartment: Patient ProgramsWork Location: CanadaWork Arrangement: RemoteWork Hours: Monday to Friday, standard business hoursTravel Required: NoA proudly Canadian company, Sentrex...
Algebra Tutor
2172login
· British Columbia, CA
Job description Remote Algebra Tutor The Varsity Tutors Live Learning Platform has thousands of students looking for remote online Algebra tutors. As a tutor on the Varsity Tutors Platform, you’ll have the flexibility to...
Media Analyst
2172login
· British Columbia, CA
Job description Who We Are Babylist is the trusted platform for millions of growing families. For over a decade, Babylist has been the technology solution for expecting parents and the community that supports them, expan...
Remote Partner (IT Consulting Firm)
2172login
· CA
Job description Drive digital transformation, shape firm strategy, and build long-term client success. Lead global IT consulting with vision—100% remote.
WFH Full Stack Developer | 0-5 Years Exp | Multiple Locations Apply - Winzons
2172login
· CA
Job description Responsibilities : - Work with development teams and product managers to ideate software solutions - Design client-side and server-side architecture - Build the front-end of applications through appealing...