Catering and Events Coordinator

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city’s downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.

Key Elements of the Job
• Receive and respond to incoming telephone calls with professionalism and warmth, and assist with overflow calls for the Sales, Events and Catering team.
• Prepare accurate written correspondence including emails, contracts, reports, banquet event orders, schedule of events, floorplans, and printed event menus and signage. Proficient using Microsoft Office, Outlook, Teams, OneDrive, Word, Adobe, Canva, Golden Sales & Catering, Microsoft Power BI, and other programs as needed.
• Maintain Golden Sales & Catering accounts, including activities, creating and updating bookings, manipulating events in the function diary, updating and owning menu items for BEO creation and the preparation of Banquet Event Orders.
• Facilitate all aspects of Internal Events & Meetings for People & Culture, Department heads, Ownership meetings, and other internal requests as needed.
• Complete distribution of Catering correspondence to the Hotel operating departments as required. Examples: provide Guest Welcome Cards, Group Resumes and Banquet Event Orders, etc. 
• Maintain the various Catering systems and daily, weekly, monthly and quarterly reports, including daily Event Distribution, Managing Banquet Event Order Book, Labor Reports, End of Month/Quarter Reports, Group Resumes, etc.
• Operate a variety of electronic and manual office resources, including but not limited to laser printers, multi-function copy machines, and office label makers as needed.
• In the absence of Events or Conference Services Management, assist clients and seek out solutions to requests in a friendly, caring, helpful and timely manner.
• Perform assistance with tasks in the absence of the Group Sales Coordinator
• Participate in scheduled departmental and administrative meetings as requested.
• Available to actively assist in event setups, teardowns, and last-minute adjustments as needed, collaborating with Banquet teams and other departments.

Preferred Qualifications And Skills
• Fluent in English and possesses professional communication both written and verbal
• Possesses a positive, friendly, and warm demeanor, ensuring excellent interactions with colleagues and creating a welcoming first impression as the primary lead catcher for clients
• Proven ability to prioritize effectively, manage multiple tasks simultaneously, and meet deadlines in a fast-paced setting
• Extreme attention to detail, organizational skills, and strong ability to anticipate needs and resolve challenges proactively
• Adaptable and thrives in dynamic environments, staying calm and flexible when faced with last-minute changes or urgent requests
• Highly dependable, accountable, and capable of working independently while contributing to team success
• Strong problem-solving skills, with a focus on providing timely, practical solutions to ensure seamless operations.
• Familiarity with Hotel, Banquets, Events, or Restaurant front and back-of-house operations is a plus
• College education preferred or similar work experience
• Ability to type 50+ WPM and comprehensive computer skills
• Previous experience in secretarial, administrative, hospitality, events, or related roles is required
• Must be available to work on-site Monday through Friday (Hybrid or Remote option will not be considered)

What To Expect From Your Work Experience...You Will
• Be part of a cohesive team with a singular focus on creating the best possible guest experience for a wide range of group clientele: corporate and incentive programs, entertainment clients, and much more.
• Join a culture known for teamwork, collaboration, and delivering world-class service in every guest interaction.
• Enjoy a culture that values individuality and the personal touch, allowing you to showcase your unique style while upholding Four Seasons' reputation for excellence.
• Access career growth opportunities at Four Seasons Hotel Seattle and our global network of Hotels and Resorts. Explore cross-training opportunities in Sales and Events to broaden your skill set and career potential.
• Be rewarded with competitive pay and a comprehensive benefits package, including health, dental, vision, 401(k) and paid time off.
• Enjoy exclusive perks like discounted stays at Four Seasons properties, complimentary annual “Discovery” nights, and employee rates for friends & family.
• Receive a complimentary hot meal each working day in the employee restaurant.
• Take advantage of discounted parking or reduced-rate public transit passes, making your commute hassle-free.
• Get special employee pricing at Goldfinch Tavern and on Spa products to relax and unwind in style.

About Us

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees.  Because of our employee centric approach, Four Seasons has been listed in the FORTUNE Magazine “100 Best Companies to Work For” rankings every year since 1++8. Four Seasons Hotel Seattle is the Pacific Northwest’s only Forbes Five-star rated hotel.  Overlooking Elliott Bay and Puget Sound, our luxurious guestrooms are steps away from Pike Place Market, the Seattle Art Museum, and world-class shopping.  In partnership with acclaimed Seattle Chef Ethan Stowell, we are proud to highlight simply prepared Northwest food and drink in Goldfinch Tavern, our signature restaurant.

Learn more about our property and what it is like to work at Four Seasons by visiting:

http://www.fourseasons.com/seattle

https://www.facebook.com/FourSeasonsHotelSeattle

https://www.twitter.com/FSSeattle

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

United States
Washington
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