Chief Lending Officer

Full job description
Now Hiring: Chief Lending Officer (CLO)
Location: Los Angeles, CA | Hybrid Work Environment
Secondary Locations: Merced, CA | Phoenix, AZ | Round Rock, TX | Overland Park, KS | Grand Rapids, MI | Oklahoma City, OK
Reports to: CEO
Leads: Consumer Lending, Real Estate Lending, Business Lending, Commercial Real Estate, Loan Operations, Loss Mitigation & Collections

About the Role
At Farmers Insurance Federal Credit Union (FIGFCU), we’re redefining what it means to serve and grow with purpose. With over 85 years of trusted service to the Farmers Insurance family, we’re now entering an exciting transformation era.

We’re seeking a visionary and transformation-minded Chief Lending Officer (CLO) to lead our full lending enterprise—from consumer to commercial, real estate to business, and everything in between. You’ll play a pivotal role in shaping our lending strategy, driving growth and innovation, and ensuring credit quality and regulatory excellence.

As a key member of the executive leadership team, the CLO will chair the Credit Committee, oversee strategic planning and budgeting for the Lending Division, and champion modernization across all lending operations. This is a rare opportunity to lead a dynamic, high-impact team within a mission-driven institution that blends the stability of a well-established organization with a forward-looking, growth-oriented mindset. You’ll be at the forefront of transforming lending strategy and operations—empowering people, driving innovation, and delivering real value to the communities we serve. If you're energized by purpose, driven by outcomes, and ready to lead meaningful change, we’d love to connect with you.

What We Offer
We recognize that exceptional leadership deserves exceptional support. In addition to the opportunity to shape the future of our organization, we offer a competitive compensation package, including:
‒ Base Salary ranging from $225,000.00 to $325,000.00 annually, commensurate with experience and qualifications
‒ Performance-Based Incentives: Annual bonus opportunities aligned with individual and organizational success
‒ Comprehensive Benefits:

Medical, dental, and vision insurance to support your health and well-being
401(k) retirement plan with up to 6% employer match
Life and disability insurance for long-term financial security
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
‒ Work-Life Integration:

Generous paid time off
Hybrid and flexible work options
Support for executive development and continued learning
We also take pride in fostering a culture where leadership is collaborative, innovation is encouraged, and every voice matters. This is a place where you can grow alongside the organization—contributing not just to outcomes, but to how we think, work, and evolve as a team. If you're looking for a leadership role that combines strategic impact with purpose and culture, this is your opportunity.

What You’ll Do
Strategic Lending Leadership
‒ Develop and execute a multi-channel lending strategy aligned with organizational growth and member value.
‒ Expand product offerings and diversify portfolios across consumer, real estate, and business segments.
‒ Collaborate with the CEO and executive leadership on enterprise strategy and long-term planning.

Credit Governance & Risk Oversight
‒ Chair the internal Credit Committee; set standards for credit policy, governance, and decisioning authority.
‒ Manage credit risk across all portfolios, driving sound underwriting and proactive mitigation strategies.
‒ Serve as the key liaison for regulators and auditors on lending matters.

Budget & Planning Ownership
‒ Lead Lending Division’s strategic planning, budget, and performance forecasting
‒ Optimize resource allocation for growth initiatives, technology investments, and team development.
‒ Report lending performance and strategic outlook to executive leadership and the Board.

Lending Operations & Innovation
‒ Oversee the full lending lifecycle, ensuring efficiency and an exceptional member experience.
‒ Modernize systems through automation, data analytics, and digital lending tools.
‒ Lead product innovation across fintech partnerships, indirect lending, agent loans, and business banking.

Team Leadership & Talent Development
‒ Lead and mentor a cross-functional team across all lending functions.
‒ Foster a culture of empowerment, collaboration, and continuous improvement.
‒ Invest in training and career development to build future lending leaders.


What You'll Bring
‒ Bachelor’s degree in Finance, Business, or a related field; or a combination of education and equivalent professional experience
‒ 10+ years of progressive leadership in lending across multiple asset classes and delivery channels
‒ Proven success in driving growth, managing credit risk, and leading operational transformation
‒ Deep expertise in credit policy, loan servicing, underwriting, collections, and systems
‒ Experience working in regulated financial environments (NCUA/banking)
‒ Strong communication, analytical, and change leadership skills

Key Competencies
‒ Strategic & Growth-Oriented Thinking
‒ Credit Risk Judgment & Governance
‒ Budget Planning & Financial Discipline
‒ Innovation & Digital Lending Leadership
‒ Transformation & Change Management
‒ Regulatory Fluency
‒ Cross-Functional Collaboration

Why Join Us?
You’ll join a mission-driven organization that values innovation, transparency, and member impact. We’re on a journey to transform how lending works—leveraging technology, talent, and strategic insight to build a smarter, more inclusive future for our members. If you’re ready to lead at the highest level and make a lasting impact, we’d love to hear from you.

Apply now and help shape the future of lending!

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, gender, orientation, age, or disability.

United States
California
Los Angeles Show on map Get directions