Clearance Support Agent - MEL GTW (BIO)

Job details
Here’s how the job details align with your profile.
Job type

Full-time
Shift and schedule

Monday to Friday
 
Location
Mascot NSW
 
Benefits
Pulled from the full job description
Long service benefits
Travel reimbursement
Parental leave
Employee assistance program
 
Full job description
Wonder what’s it like to work for the best? We have been delivering the world to Australia since 1972, now we want to deliver you an adventurous career, that will bring you to new HEIGHTS!

HOW DO WE RECOGNISE YOU?

$200 yearly health and well-being allowance
$500 yearly international travel allowance
Long service awards, recognition events and monetary prizes
Access to internal employee perks & benefits discounts
12 weeks paid parental leave (continuation of superannuation payments)
Inclusive culture with employee-led diversity groups
EAP for you and your immediate family
WHAT WILL YOU BE DOING?

Communicate with customers regarding clearance requirements and resolve discrepancies to ensure successful shipment clearance
Work with customers to gather necessary shipment information and documents when existing data is insufficient
Ensure shipment records meet regulatory standards by validating and correcting data elements
Coordinate and facilitate shipment inspections as needed
Maintain timely contact with customers through various communication channels, assisting with both pre- and post-clearance issues
This role consists of approximately 80% document handling and 20% manual handling
This is a permanent full-time position, requiring 38 hours per week from Monday to Friday, 8:00am to 4:00pm
Please note this role is based in MEL

WHAT CAN YOU BRING?

Team Player - Collaborate effectively with colleagues
Positive Energy - Foster a motivating and uplifting work environment.
Problem-Solving Skills -Demonstrate strong decision-making abilities
Communication Skill -Exhibit excellent written and verbal communication
Analytical Skills -Proficient in reporting, data analysis, and Microsoft Office
Attention to Detail -Maintain high standards in all tasks
DHL Express is an equal opportunity employer committed to fostering a diverse and inclusive culture. We do not discriminate on the basis of race, colour, sex, ****** orientation, age, physical or mental disability, marital status, family or carer’s responsibilities, pregnancy, religion, political opinion, national extraction or social origin. Accordingly, we encourage applications from people of diverse backgrounds.

If you do require a reasonable adjustment during the recruitment process, please contact us via email on recruiting_au@dhl.com.

CONNECTING PEOPLE. IMPROVING LIVES.