Client Servicing Lead: Events & Mice

Meragi


Associate - Wedding Planner
Meragi • Jaipur, Rajasthan • via LinkedIn
2 days ago
Full–time
Apply on LinkedIn
Job description
About Meragi

As India’s largest wedding planning startup, Meragi delivers thousands of weddings annually in metro cities and picturesque destinations. We are passionate about creating unforgettable celebrations, allowing couples their big day and their journey without stress. What sets Meragi apart is industry-first technology and process solutions that address the complexities of this industry. Backed by top-tier investors, we are at the forefront of transforming the wedding industry

We are looking for a Associate Wedding Planner to join our growing team and help curate visually stunning weddings that reflect each couple’s unique style.

Job Overview

As a Associate Wedding Planner, you will be responsible for creating the aesthetic direction for the wedding that includes fashion, decor, experiences, invites and more—tying each element into a cohesive whole. You will be the couple’s new best friend/ wedding buddy who will style the couple, guide styling choices for the wedding party, and, within the wedding team, brief subject-matter-experts on the vision and needs for the wedding.

Key Responsibilities

Client Understanding & Relationship Management – Build strong rapport with clients, deeply understand their priorities and vision. Ensure timely and clear communication throughout the planning process. Offer personalized guidance, addressing their needs, concerns, and expectations.

Budget Proposal – Develop appropriate budget estimates based on the client’s requirements, balancing breakdowns to reflect client priorities and realistic costs.

Project Plan & Tracking – Create a structured project timeline covering all wedding milestones and ensure tasks stay on schedule. This will include regularly tracking progress across teams, sharing updates with clients, anticipating challenges, and adjusting plans as needed for a flawless delivery.

Vendor Recommendation & Coordination – Curate and recommend trusted vendors based on the client’s style and budget, ensuring the best fit. Handle negotiations, contracts, and seamless coordination to align with the wedding’s vision.

Event Day Management – Oversee every aspect of the event, ensuring smooth execution and troubleshooting last-minute issues. Act as the point of contact for all vendors and internal production teams, keeping everything on track.

Building Margins & Ensuring Collections – Optimize vendor pricing and service packages to maintain profitability while delivering value to clients. Track payments and collections, ensuring financial commitments are met on time.

Collaboration with Team Members – Work closely with designers, wedding stylists, production team members and other specialists to ensure a cohesive event experience.

Preferred Skills
• Strong organisation and communication skills.
• Event management for social celebrations.
• Emotional maturity and stability to handle stressful situations.
• Flexibility and adaptability to work in a fast-paced, dynamic environment and handle unexpected changes or challenges.

Preferred Experience
• 1+ year of experience in wedding planning/ event management.
• Experience working directly with customers is a must.

Levelling

Based on your experience, you could also qualify for a Senior Wedding Planner role at Meragi.
Report this listing
More jobs at Meragi
See web results for Meragi

Maximus Mice & Media Solutions Pvt Ltd


Client Servicing Lead: Events & Mice
Maximus Mice & Media Solutions Pvt Ltd • Jaipur, Rajasthan • via Recruit.net
2 days ago
Full–time
Apply on Recruit.net
Job description
Job Summary

Maximus Events is looking for a seasoned Client Servicing Lead with extensive experience in managing client relationships, driving business growth, and delivering exceptional event solutions. The ideal candidate will have a proven track record of leading client servicing teams, building long-term partnerships, and ensuring client satisfaction across large-scale events, MICE, and experiential projects.

If you excel in communication, strategic thinking, and team leadership—and thrive in delivering world-class client experiences—this role is a perfect fit.

Key Responsibilities

· Serve as the primary point of contact for key clients, building strong and trusted relationships.

· Lead and mentor the client servicing team, ensuring alignment on client needs, deliverables, and expectations.

· Collaborate closely with internal departments (creative, production, operations) to ensure seamless execution of projects.

· Translate client briefs into actionable strategies, proposals, and event concepts.

· Drive business development by identifying upselling and cross-selling opportunities within existing accounts.

· Manage end-to-end client lifecycle—from pitch presentations and negotiations to on-ground delivery and post-event feedback.

· Ensure all deliverables meet the highest standards of quality, timeliness, and budget adherence.

· Anticipate client needs and proactively provide solutions to enhance satisfaction and retention.

· Track client satisfaction, resolve escalations, and provide regular updates to senior management.

· Prepare post-event reports and presentations capturing impact, ROI, and learnings.

Key Requirements

· 8–12 years of client servicing experience in the events, MICE, or experiential marketing industry.

· Strong background in handling corporate clients and large-format projects.

· Proven experience in leading and mentoring high-performing teams.

· Excellent communication, presentation, and interpersonal skills.

· Strong problem-solving and negotiation abilities.

· Ability to work in a fast-paced environment, handling multiple accounts simultaneously.

· Willingness to travel for client meetings and event execution.

Preferred Qualifications

· Bachelor’s degree in Event Management, Mass Media, Marketing, or a related field.

· Prior experience with reputed event agencies handling marquee clients.

· Strong understanding of event strategy, client engagement, and market trends.

Join Maximus Events and lead a team that delivers memorable experiences while building enduring client partnerships.