Coordinator, Training

JOB INFORMATION
Requisition ID: 11557
Number of Vacancies: 1
Department: Operations Training Centre (20000032) - Operations Training Centre - Department Head and Staff (30000049)
Salary Information: $69,160.00 - $86,359.00
Pay Scale Group: 6SA
Employment Type: Regular
Weekly Hours: 35 Off Days: Saturday/Sunday Shift: Day
Posted On: July 4, 2025
Last Day to Apply: July 8, 2025
Reports to: Facility Supervisor

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.
Career Opportunity

We are looking for a Coordinator, Training to join our Operations Training Centre Team!

What You Will Do

The Coordinator, Training is responsible for providing various training related administrative support and assistance in creating and coordinating training courses and enrolments. You will maintain and update the Learning Management System (LMS) and co-ordinate various in-house training programs. In addition, you will be responsible for liaising with external training suppliers/vendors and reconciling billing information.

You will co-ordinate and administer various in-house training programs.
Receive, review and co-ordinate department requests for customized training.
Assist employees on their individual training needs.
Acts as a contact with external training contractors and ensures compliance with contract terms training needs.
You will coordinate and schedule all courses and training classes.
Coordinate attendance for training with employees and/or with departmental contacts.
Maintain and input employee training information (in-house, external) on the LMS.
Attends SAP/Subject Matter Experts Meetings and completes regression & user acceptance testing and makes recommendations to implement changes.
Develops & implements various monthly training reports for departments and updating KPI’s.
Liaises with Managers/supervisors and employees to ensure training requirements are met.
Facilitates a Program Overview session for the participants.
Identifies Program graduates and distributes Certificates for various training courses.
Reviews new courses for inclusion in the Training Calendar.
Schedules Instructors with the vendor.
Determines employee eligibility for courses based on prerequisites.
Coordinates and monitors employee attendance with departmental contacts.
Distributes certificates to employees and departmental work locations.
Generates information reports on training course usage.
You will be required to participate in the TTC Customer Service Ambassador Program.
What Skills Do You Bring?
Maintain documentation and historical records
Communicate in a variety of mediums
Plan and organize activities / projects to meet section and organizational goals
Use office technology, software and applications
Understand and apply administrative policies, processes, and procedures
What Qualifications Do You Bring?

Your educational background will include completion of a University Degree or College Diploma in a related discipline, or a combination of education, training and experience deemed to be equivalent which is integral and will contribute to the success in this role.
Your application will demonstrate good working knowledge of PCs and software applications relevant to the work including Microsoft Word, Excel, PowerPoint, SAP LMS, etc. and other databases.
What We Offer

Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
A comprehensive package that covers health, dental, vision and more.
Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.
Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.
 
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Canada
Ontario
Toronto and East York Show on map Get directions