Job description
We have a fantastic opportunity for a Deputy Head Housekeeper to join our exceptional Housekeeping Team in The Queen At Chester Hotel.

52 City Rd, Chester CH1 3AH

The Deputy Head Housekeeper will be responsible for assisting with the management of a busy housekeeping department; Maximising the performance of your team, leading by example and setting high standards to ensure the service is operated safely, hygienically and to contractual specifications.

Join us and you will receive:
• A competitive salary
• A personal development plan to support your induction and a learning & development framework for your career with the company
• Career progression
• Automatic Enrolment into a workplace pension scheme
• Recognition, Incentives and Awards
• Up to 28 days of paid holidays

Your duties will include (but are not limited to):
• Provide leadership, support and motivation to the housekeeping team and ensure we maintain high standards of excellence
• Staff training (induction, health & safety, security, technical & behavioural)
• Health & Safety management - Complying with company procedures and twice-yearly Safety Risk Audits
• Security – This includes compliance with HR procedures i.e. work permits & ID etc. Key security, guest security and lost property procedures
• Financial control - Room Attendant productivity, Supervisory hours and weekly budget control
• Management of CFG procedures i.e. room audits, job of the day, periodical cleaning tasks etc. Housekeeping Office presentation
• Maintaining consistently high standards of cleanliness and ensuring staff are all polite, courteous and look after guests needs
• Manage staff in line with the business needs, and costs within the department
• Manage the stock control of all cleaning products, chemicals and laundry

What we are looking for in a Deputy Head Housekeeper:
• A welcoming, friendly and outgoing manner and have the ability to develop and motivate your team
• Worked within a management capacity in the hospitality industry or a similar customer service sector.
• Excellent people management skills and will have an understanding of rotas and schedules
• A high level of attention to detail and demonstrate high levels of quality.
• A hands-on approach is needed - to support the front-line team and potentially clean rooms.
• Flexible working hours, including weekends depending on business needs.
• Self-starter qualities, be ambitious, passionate with excellent leadership qualities

Apply for this Deputy Head Housekeeper opportunity to join our winning team today!