Director of Sales
Job details
Job description, work day and responsibilities
Job Title: Director of Sales
Location: Taj Cidade de Goa, Panaji, Goa
Department: Sales & Marketing
Reports To: General Manager / Area Director of Sales & Marketing
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Position Overview:
The Director of Sales is responsible for leading the hotel's Sales function to drive top-line revenue across all segments – Corporate, MICE, Leisure, and Travel Trade. This role requires strategic leadership, business acumen, and a deep understanding of luxury hospitality markets to position Taj Cidade de Goa as the destination of choice.
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Key Responsibilities:
1. Strategic Sales Leadership
Develop and implement a comprehensive sales strategy aligned with business goals.
Identify new business opportunities and high-yield segments to maximize RevPAR.
Analyze market trends, competitor performance, and customer insights to guide pricing and positioning.
2. Business Development & Client Relations
Build and nurture strong relationships with key clients, corporate houses, wedding planners, travel agents, and industry influencers.
Personally handle high-profile accounts and negotiations.
Ensure exceptional customer satisfaction and repeat business.
3. Team Management
Lead and mentor the Sales team to achieve individual and departmental targets.
Foster a culture of high performance, accountability, and continuous development.
Conduct regular team reviews, trainings, and performance appraisals.
4. Revenue Generation & Reporting
Collaborate with Revenue Management and Marketing teams to optimize rates and inventory.
Monitor daily, weekly, and monthly sales reports; track progress against budgets and forecasts.
Provide timely and accurate MIS reports to the General Manager and senior leadership.
5. Collaboration & Brand AlignmentWork closely with Marketing, PR, F&B, and Events teams to execute brand-aligned campaigns.
Represent the hotel at trade shows, roadshows, and industry events.
Ensure adherence to IHCL brand standards in all client interactions and communications.
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Candidate Profile:
Experience: Minimum 10–12 years in sales with at least 3–4 years in a leadership role within luxury hospitality.
Education: Graduate in any discipline; MBA in Sales/Marketing preferred.
Skills:
Strong leadership and interpersonal skills
Strategic thinker with hands-on execution ability
Excellent communication, negotiation, and presentation skills
Strong network within corporate, travel trade, and HNI segments
Preferred: Prior experience with Taj / IHCL or other leading luxury hotel chains
Company address
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Offer ID: #1063771,
Published: 2 weeks ago,
Company registered: 6 months ago