Freight Forwarding - Export Coordinator- MEL-new

Your new company
This global freight forwarder isn’t just about moving goods—they’re all about moving boundaries. With a sharp eye for detail and a passion for problem-solving, they deliver more than shipments; they deliver confidence. Their team thrives on creating smooth, stress-free logistics experiences by combining smart technology, global expertise, and a hands-on approach. From the first mile to the final delivery, they’re committed to making international freight feel effortless, reliable, and always on point.

Your new role- Export Coordinator

We are looking for a motivated individual with a strong focus on customer service to join our team full-time in the role of Export Coordinator.
Liaising with customers and overseas offices to coordinate export shipments (courier, Air, FCL, LCL, OOG)
Maintaining up to date communication with clients, efficiently providing guidance and shipment/enquiry status
Ensuring all client KPI’s are achieved, and information is processed through Insight in an efficient manner
Verifying cargoes suitability for international transport and making relevant arrangements should the freight require repacking or fumigation
Facilitating airfreight /seafreight bookings of various types of cargo including dangerous goods
Ensuring competitive buying
Timely and accurately completing export clearances and preparing export documentation (inclusive of DG and consular documentation)
Pre-alerting and monitoring consignments in a timely manner
Completing billing process (timely and accurately coding supplier’s invoices and preparing files for handover to Accounts)
Assisting with tenders and competitive RFQ’s
Participating in general office and warehouse tasks as required
The successful applicant should demonstrate;
Minimum of 2-3 years’ experience in export operations
Export Coordinator experience
Knowledge of customs and freight forwarding terminology
Strong problem-solving skills
Advanced negotiation and relationship skills
High level customer service skills
Positive and professional attitude
Proficient in the Microsoft Office suite
High attention to detail and strong planning and organising skills
Ability to prioritise tasks effectively in a busy work environment
Excellent communication skills both verbal and written
Ability to work autonomously and within a team environment
Excellent working knowledge of Customs Systems
What you'll get in return
As an Export Coordinator, you will have ongoing personal development, training, and career progression opportunities.
Your salary will be highly competitive, and you will be able to own the role at hand.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your resume, or call Thomas Hunter now at 0437 537 710.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussionIf this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion

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