IT Engineer - Internship

About the internship:
Selected intern's day-to-day responsibilities include:

1. Assist in configuring, installing, and maintaining computer systems, hardware, and software across the organization.

2. Troubleshoot and resolve basic hardware, software, and networking issues faced by internal users.

3. Monitor system performance, network connectivity, and IT infrastructure health to identify and report anomalies.

4. Provide first-level IT support through helpdesk tools, documenting incidents and resolutions clearly.

5. Support routine system updates, patch management, and antivirus checks to maintain security and compliance.

6. Assist in setting up user accounts, access controls, and permissions in Active Directory or similar systems.

7. Help document IT processes, troubleshooting guides, and standard operating procedures for knowledge management.

8. Coordinate with vendors or senior IT staff for repair, upgrades, or procurement of IT assets.

9. Participate in basic network administration tasks such as managing routers, switches, and Wi-Fi setups.

10. Contribute to IT audits, inventory tracking, and asset management initiatives.

Who can apply:

Only those candidates can apply who:
• are available for full time (in-office) internship
• can start the internship between 4th Aug'25 and 8th Sep'25
• are available for duration of 6 months
• are from Mumbai only
• have relevant skills and interests
• are Computer Science Engineering students

Stipend:
INR₹ 9,000 - 10,000 /month

Deadline:
2025-09-03 23:59:59

Other perks:
Certificate, Letter of recommendation, Flexible work hours

Skills required:
Computer Networking, Software Testing, MS-Excel, Problem Solving, Operating Systems, Management, Troubleshooting and Network Configuration

Other Requirements:

1. Pursuing or recently completed a Bachelor’s degree in Information Technology, Computer Science, or a related field.

2. Basic understanding of computer hardware, software, and networking concepts.

3. Familiarity with operating systems (Windows/Linux/Mac), system installation, and troubleshooting techniques.

4. Exposure to ticketing systems and helpdesk tools is a plus.

5.Strong problem-solving and analytical skills with a logical approach to technical issues.

6.Good verbal and written communication skills to support user queries effectively.

7. Ability to prioritize tasks, manage time efficiently, and work under minimal supervision.

8. A quick learner with enthusiasm for new technologies, tools, and IT practices.

About Company:
Apport Software Solutions Private Limited is a dynamic and innovative SaaS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp. QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. DoubleClick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting, analytics, a bot studio, commerce and cataloging, chatbots, and role-based access.