Job Description
We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.
It starts here. With Bendigo Bank… and you.
Group Risk is the second line of defence in the Bank’s risk management approach and includes the independent oversight functions of: Group Operational Risk (GOR), Credit Risk Management, Risk Governance and Middle Office.
The Manager Process Controls will work closely with the Head of Controls, Events & Process, Group Operational Risk, Group Assurance and first line stakeholders to provide oversight, challenge and impact the improvement of control maturity within the organisation.
Key responsibilities:
Providing support to the business to design, implement, test and monitor performance of controls
Oversight and challenge the management of controls including leading/assisting second line reviews
Continuous uplift of the relevant Control Frameworks to support a targeted maturity improvement
Regular reporting to Operational and Board Risk Committees
This is a full time permanent position, and Sydney, Melbourne/Bendigo or Adelaide are the preferred locations
We prioritise our people with a hybrid model that currently includes a minimum of 40% per week in a Head Office/Regional Office, increasing to 60% as of July 2026.
What you’ll bring to the role
To succeed in this role, we’d love you to have:
Relevant tertiary or professional qualifications, supported by practical experience in this or a field related to this position (essential)
Demonstrated experience comparable role ie second line control oversight, first line controls, internal audit or other relatable role
Demonstrated experience in control assurance and or control development
Demonstrated experience in process mapping, identifying process level risks and controls
Sound technical knowledge and demonstrated experience in operational risk management and associated frameworks
Ability to write/develop policies/frameworks
So, why work with us?
Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve.
Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse every day.
Want career opportunity AND flexibility? Achieve both here, where we know that balance and progression go hand in hand.
You’ll also get access to a great range of benefits, including:
Hybrid work? Flexible hours? A compressed work week? Flexibility means different things for different people and our flexible work options are designed to suit your life.
Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
Opportunities to take your learning to the next level through our corporate university ‘BEN U’ or at an external provider of your choice
Still in two minds?
Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!
We’re making better, bigger. And we’ll get there with you.
Applications close: Tuesday, 13th May 2026
We believe a diverse workforce supported by an inclusive culture is central to our success, and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.
We are committed to responding to all candidates, regardless of the outcome of your application.
Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now!
&
It starts here. With Bendigo Bank… and you.
Group Risk is the second line of defence in the Bank’s risk management approach and includes the independent oversight functions of: Group Operational Risk (GOR), Credit Risk Management, Risk Governance and Middle Office.
The Manager Process Controls will work closely with the Head of Controls, Events & Process, Group Operational Risk, Group Assurance and first line stakeholders to provide oversight, challenge and impact the improvement of control maturity within the organisation.
Key responsibilities:
Providing support to the business to design, implement, test and monitor performance of controls
Oversight and challenge the management of controls including leading/assisting second line reviews
Continuous uplift of the relevant Control Frameworks to support a targeted maturity improvement
Regular reporting to Operational and Board Risk Committees
This is a full time permanent position, and Sydney, Melbourne/Bendigo or Adelaide are the preferred locations
We prioritise our people with a hybrid model that currently includes a minimum of 40% per week in a Head Office/Regional Office, increasing to 60% as of July 2026.
What you’ll bring to the role
To succeed in this role, we’d love you to have:
Relevant tertiary or professional qualifications, supported by practical experience in this or a field related to this position (essential)
Demonstrated experience comparable role ie second line control oversight, first line controls, internal audit or other relatable role
Demonstrated experience in control assurance and or control development
Demonstrated experience in process mapping, identifying process level risks and controls
Sound technical knowledge and demonstrated experience in operational risk management and associated frameworks
Ability to write/develop policies/frameworks
So, why work with us?
Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve.
Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse every day.
Want career opportunity AND flexibility? Achieve both here, where we know that balance and progression go hand in hand.
You’ll also get access to a great range of benefits, including:
Hybrid work? Flexible hours? A compressed work week? Flexibility means different things for different people and our flexible work options are designed to suit your life.
Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
Opportunities to take your learning to the next level through our corporate university ‘BEN U’ or at an external provider of your choice
Still in two minds?
Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!
We’re making better, bigger. And we’ll get there with you.
Applications close: Tuesday, 13th May 2026
We believe a diverse workforce supported by an inclusive culture is central to our success, and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.
We are committed to responding to all candidates, regardless of the outcome of your application.
Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now!
&
💡 Quick Summary
Seeking a career-building opportunity? The Manager Process Controls position is now open for candidates interested in the Bank Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
