Mentor - Parent Pathways - Sydney Greater West

Job details
Job type
Full-time
 
Location
Penrith NSW
 
Benefits
Pulled from the full job description
On-the-job training
Parental leave
Health insurance
Insurance services
Salary packaging
 
Full job description
Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
At the Salvation Army Employment Plus (EPlus), we've worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment. We don't ever see a job, as just a job. We see a job as an opportunity for a better, more secure, more stable and empowered life.

About the opportunity
Are you passionate about empowering parents to achieve their educational and career goals? Our Parent Pathways program is the career choice for you.
Join our Parent Pathways Sydney Greater West team, where you will be responsible for supporting Parents to identify and reach their education and employment goals, ultimately contributing to their long-term economic security. The role of the Mentor is to provide comprehensive support, empowering and encouraging parents throughout the program.
The successful candidate will be responsible for:
Build trusted relationships across a caseload of participants providing an elevated level of customer care and professional support throughout their journey
Foster meaningful interaction through initial and ongoing participant appointments, guiding them to achieve their goals and unique program objectives
Identify and address barriers to employment through referral to relevant community support services and provide ongoing mentoring
Facilitate job placements with local employers for job-ready participants and provide continuous support to ensure lasting employment success
Work both independently and collaboratively to exceed KPI targets, driving team and personal success
Ensure all tasks are executed in full compliance with Department guidelines, legislative requirements, and organisational procedures and policies
About you
Possess a minimum Certificate III qualification in fields such as Employment Services, Community Services or other relevant areas. Or be willing to pursue a relevant qualification
Previous experience in a case management, employment services or social services is highly regarded
Relevant lived experience would be highly valued, as it enriches our support for participants experiencing barriers, whilst navigating a complex system. Your personal journey will bring empathy, understanding, and empowerment to those we serve
Skilled in empowering individuals to navigate their barriers and foster connection with support services in the community
Demonstrated success in a high-performing workplace with a strong commitment to high quality values based human services
Advanced conflict resolution and problem-solving skills
Well-developed skills in customer service, coaching and administration
Excellent written and verbal communication
Strong computer literacy skills including proficiency using MS Suite of programs
Must hold a Driver’s licence and a Working with Children Check or relevant state equivalent (or are willing to apply for a WWCC)
Applicants will be required to undertake a police check, it is not mandatory to have a clear criminal history

In return, we offer
Attractive remuneration & NFP salary packaging benefits ($15,900 tax-free + meal & entertainment benefits)
Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks
Comprehensive and supportive on the job training including the opportunity to undertake tertiary education, relevant to your position
Discounted fitness memberships, health insurance, retail discounts and more
Attractive leave benefits with access to purchased leave, 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the Salvos volunteering
Access to free counselling and health & wellness initiatives, fostering a supportive and inclusive approach to your psychosocial health
Long-term employment opportunities within the Employment Plus & the wider Salvos networks
Are you ready to join a respected, values driven not-for-profit organisation, thrive in a challenging yet rewarding role, and work closely alongside parents of young children to help them build their future career? If your answer is YES! Apply now and complete the online application including a cover letter addressing the above requirements. Your cover letter can be uploaded alongside your resume, or as one document.
At Employment Plus, we value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment, such as alternative application methods, or if you have a general enquiry about a role, please contact our Talent Acquisition team at
employmentpluscareers@salvationarmy.org.au
. Please specify the job title and location in the subject line.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, ****** orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
 
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Australia
New South Wales
Penrith Show on map Get directions