Quality Operations Executive
Job details
Job description, work day and responsibilities
CVS Health is a leading healthcare provider dedicated to delivering exceptional patient care. We are seeking an experienced Quality Operations Executive to join our team.
The ideal candidate will possess strong leadership skills, with the ability to drive store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.
This role is responsible for maintaining an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The estimated annual salary for this position is $60,000 - $80,000, depending on location and experience.
Key Responsibilities:
• Supervise, assign and direct activities of the store crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)
Requirements:
• Deductive reasoning ability, advanced analytical skills and computer skills
• Advanced communication skills, leadership, supervision, and influencing skills
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and Employee Stock Purchase Plan.
Company address
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Offer ID: #994539,
Published: 2 weeks ago,
Company registered: 1 year ago
