Candidate Engagement Facilitator

Full job description
Mo te tunga | About the role

Defence Recruiting (DR) aims to meet the recruit targets set by each of the Services, while supporting the quality and diversity required by the NZDF. Quality means recruiting people who will perform and contribute to the organisation over time. Diversity means generating a diverse workforce by recruiting from all talent pools.

You will be a critical part of the Defence Recruiting team as you help facilitate candidates wanting to join the military with the New Zealand Defence Force. This role works closely with military recruiters supporting candidates through the selection process for Army, Navy and Airforce.

The main responsibilities of this role are:

Providing effective communication and regular feedback to the candidates throughout the recruitment and selection process.
Transitioning and supporting candidates through the recruitment process, from application stage to on boarding.
Arranging and monitoring candidate assessments and pre-selection activities.
Maintaining and updating candidate records within the PCMS Candidate Management System.
The role is based out of our Manukau Defence Careers office.

This is a fixed term opportunity until mid-August 2026, covering paternity leave.

Nga pukenga me nga wheako | Skills and Experience

You will excel in busy, high-volume environments while working well under pressure and providing exceptional customer service to our future recruits. Along with a positive `can do' attitude, you will need to be a friendly, team player who is flexible, willing to learn and have the ability to quickly adapt to changing needs and priorities. You will be equally comfortable working on your own and in isolation from time to time.

To be successful in the role, you will also need:

Previous experience within an administration or customer service role.
Ability to communicate confidently and effectively at all times.
Work independently and pro-actively manage your time, while remaining part of the team.
Make common sense, solutions-based approaches to any problems that arise.
Preferably have some knowledge and experience with Salesforce/ PCMS candidate management system.
Nou te rourou | What's in it for you

Your skills and dedication deserve recognition, and NZDF delivers with competitive pay matched to your experience. But that's just the beginning - safeguard your loved ones with a fully funded life cover of up to $300,000 and critical illness protection. Other benefits include discounted additional insurances, free will services and savings schemes for the Defence community. Get expert financial guidance and mortgage broker services. Find all our benefits and more on the Force 4 Families website.

NZDF champions diversity and inclusivity, valuing every member and fuelling their success. We embrace uniqueness, understanding that diverse teams drive creativity, innovation, and excellence. With an open door to all - irrespective of gender, ethnicity, ability, age, or family dynamics - NZDF offers a flexible, empowering work environment. Join us in shaping a brighter future, where everyone thrives.

Me pehea te tuku tono | How to Apply

Applications close on Wednesday 13 August 2025.

Use the links on this page where you'll be directed to the Defence Careers website.

Please Note:

All applications must be made online, via the Defence Careers website. Each listing contains the Position Description and a Contact Us option for any queries or technical issues.
Your cover letter will be a key part of our selection process, so please highlight how your experience relates to the key activities outlined in the Advert and Position Description.
Applicants will be required to undergo a pre-employment drug-screening test prior to any offer of employment being made.
NZDF Employees/Members - please apply internally via the HR Toolkit; this will ensure that you are visible as an internal candidate.

NZDF Contractors - please apply via the Defence Careers website.

NZDF Reserves - please apply via the Defence Careers website if you cannot access the HR Toolkit.

NZDF is currently undertaking a Workforce Savings Programme (WSP) to realise efficiencies and required enduring savings, in which NZDF has proposed some changes to the organisational structure of its civilian workforce. At this point in time this position is not proposed to be affected. We welcome your application for this important role and want to let you know that if the WSP is likely to impact on the role you are applying for, we will let you know at the earliest opportunity.

Please Note:

To be eligible for the required level of government security clearance with the NZ Defence Force, you need to meet certain citizenship and residency criteria. Here's what you need to know:

Low Level Security Clearance

You must be a New Zealand citizen or you must hold New Zealand Permanent Residence or have a current New Zealand Residency Class Visa.
At minimum, you must hold New Zealand Permanent Residence or have a current New Zealand Residency Class Visa, and you must be a citizen of and have lived in Australia, Canada, United Kingdom, United States of America or New Zealand continuously for the last five (5) years.
You must have a five (5) year background history that can be verified and assessed appropriately by the NZ Security Intelligence Service (NZSIS) to determine if you are suitable for a security clearance at this level.
If you do not meet the minimum criteria, unfortunately, your application will not be accepted. We do welcome your application at a time when you will meet the requirements.