Business Account Manager

Full job description
Take your career to the next level!
Sylvia Park Location
Dealing with high-value ASB business customers
Here at ASB, the customer is at the heart of everything we do. We are recognised as one of New Zealand's leading organisations with a highly engaged and talented workforce focused on accelerating the financial progress for all New Zealanders.

Our Small Business team are committed to providing the best business offering to New Zealand. They are passionate about ensuring they deliver unbeatable service to their customers through getting to know their businesses and understanding their needs to help them realise their goals.

The role:

As a Business Banking Account Manager, you will be responsible for providing frontline service to a portfolio of high value Small Business customers and assist with their day-to-day banking requirements. As crucial first line support, you will prepare credit submissions for new and existing clients, as well as review and manage on-going business.

To be successful in this role, you will use your sound business lending, account management and analytical skills coupled with exceptional relationship skills and the desire to consistently deliver over and above service to your clients. You'll constantly look for new ways to enhance the relationship with your clients and make their banking easier for them.

What you will bring:

We're looking for someone who is self-motivated, relationship-focused and driven, who has the ability to communicate, and negotiate successfully while building and maintaining key relationships with clients.

Your communication skills will be essential for effectively managing relationships with customers, which will go hand in hand with your strong customer focus, and attention to detail. Business banking experience and strong lending skills are fundamental.

This role is ideal for someone looking to be more involved and focussed on relationship management, and growing a career within the Business Banking environment.

Working for ASB

ASB's sense of who we are and what we stand for is grounded in our values. They guide our business in our day to day interactions with our teams, customers and community. They are what makes ASB - ASB.

We offer a flexible and supportive work environment and offer an open and inclusive culture; a place where we welcome and value your individuality, ideas and goals.

To apply you will need to submit your application online by hitting "apply now" below. For further role specific details see the attached position description.


Job details
Reference #
PS161411

Posted on
05 Aug 2025

Location(s)
Auckland

Expertise
Account Management, Business Banking, Customer Experience, Customer Service / Sales, Distribution, Finance, Lending

Work type(s)
Full Time

Application closes on 20 Aug 2025 23:59