Senior Associate, Congress Operations

Career Category Sales & Marketing Operations Job Description Job Title: Senior Associate, Congress Operations Reports To: Director, Congress Operations Job Type: Full-Time Position Summary The Senior Associate, Congress Operations will play a pivotal role in the planning and execution of medical congress activities. This position combines congress logistics—including housing, registration, and on-site support—with strategic and operational responsibilities for Opinion Leader (OL) engagement planning. The successful candidate will work cross-functionally to ensure seamless coordination, regulatory compliance, and high-impact presence at key congresses. Key Responsibilities: Congress Logistics & Housing Manage end-to-end logistics for medical congresses, including timeline creation, registration management, hotel block assignments, meeting space procurement, and transportation logistics Develop and manage annual and program-specific timelines for congress planning activities. Lead communication efforts for attendees, including travel details, confirmations, and event updates Serve as point of contact for internal stakeholders, agencies, and vendors to ensure executional excellence. Review and negotiate vendor contracts, track deliverables, and manage on-site logistics for congress presence. Provide on-site support at 2–4 congresses per year, including coordination of booth staffing, meeting rooms, and live event oversight Opinion Leader Engagements Plan and coordinate OL engagements such as 1:1 meetings, roundtables, and ad boards in alignment with Medical Affairs objectives. Build and manage engagement schedules in collaboration with internal stakeholders and external opinion leaders. Ensure compliance with applicable industry regulations, internal policies, and transparency reporting. Develop budgets for OL engagements, monitor costs, and provide optimization insights. Source and manage vendors for OL-related services; negotiate terms and ensure quality delivery. Track engagement KPIs and support post-congress reporting and analytics. Qualifications Basic Qualifications Bachelor’s degree in Business, Life Sciences, Communications, or a related field. 6+ years of experience in congress logistics, event planning, or medical engagement operations within the pharmaceutical or biotech industry. Preferred Qualifications Experience in congress planning tools and systems (e.g., Cvent, Veeva Events, CRM platforms) Strong cross-functional collaboration and stakeholder management skills Excellent project management, communication, and organizational capabilities. Understanding of regulatory and compliance guidelines (e.g., PhRMA Code, EFPIA). Strategic thinking with a continuous improvement mindset. Ability to work under pressure, manage multiple deadlines, and adapt quickly to changing priorities. Willingness to travel 15–25%, including domestic and international congresses. . Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen