Senior Case Manager. Permanent Full Time

Job details
Here’s how the job details align with your profile.
Pay

From $105,357 a year
Job type

Full-time
 
Location
Dandenong VIC
 
Benefits
Pulled from the full job description
Salary packaging
Work from home
 
Full job description
Job no: 505670
Employment type: Full Time
Location: Dandenong
Categories: Immigration Support Services
Based in our Dandenong Office, with occasional work from home
Monthly rostered day off (RDO)
Generous Employee Benefits- Access to salary packaging, Fitness Passport + More!
At Life Without Barriers, we’re all about creating safe, supportive environments where children and young people can thrive. Every day, we work closely with families, carers, and communities to help shape brighter futures.

From supporting children and families to empowering people with disability, mental health, or those seeking refuge — we’re here to break down barriers and build better lives.

About the Role

Employment Type: Permanent, Full Time

Office Location: 4-329 Thomas Street, Dandenong VIC 3175

Remuneration: From $105,357 base + 12% Superannuation

As a Senior Case Manager, you will provide intensive case management support to individuals and families with complex needs within the Status Resolution Support Services program. You will ensure the delivery of high-quality, evidence-based, and culturally responsive services through needs assessments, case planning, referrals, and ongoing review.

You will also provide guidance, mentoring, and training to Case Coordinators and Cultural Support Workers, while contributing to service improvement, compliance and collaboration with internal and external partners to achieve positive outcomes for clients.

Skills & Experience

A recognised Degree qualification in Social Work, social sciences, psychology, nursing or mental health or a recognised diploma in a related field and working toward a degree qualification.
Proven experience in case management, working with individuals presenting with complex needs including trauma, mental health, physical health, child protection and family violence.
Ability to work autonomously while effectively managing competing priorities in a fast-paced environment.
Skilled in applying trauma-informed, strengths-based and culturally responsive practice to achieve positive outcomes
Demonstrated leadership capability, including mentoring, coaching, training and supporting staff.
Current unrestricted Australian drivers licence.
Successful candidates will be required to clear probity checks including National Criminal History Record Check and any relevant stated based checks.

How to Apply

Applications Open: Monday 8th September 2025

Applications Close: Tuesday 7th October, 2025

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For general role enquiries contact Kristy Crowe via recruitment@lwb.org.au

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

Advertised: 08 Sep 2025 AUS Eastern Standard Time
Applications close: 07 Oct 2025 23:55 AUS Eastern Daylight Time