Solution Sales Specialist | Retail Sales

What we do!

Pine Labs is one of the fastest growing fintech companies in India and is rapidly expanding its footprint in Southeast Asia, West Asia, and the UAE. A leading merchant commerce omnichannel platform, Pine Labs’ tech-first approach to digital payments and focus on simplification at the front end aims to help many businesses embrace fintech products at scale.

In online payments, our Plural offering represents a one-stop payments destination across channels. Plural is designed to deliver secure and frictionless online payment experiences to the end user, powered by an advanced tech stack that can augment an existing online business or build an all-new e-commerce payment setup from the ground up.

In issuing, Qwikcilver serves leading corporates, Fast-Moving Consumer Goods (FMCG) brands, e-commerce companies, the Banking, Financial Services and Insurance (BFSI) sector and the airlines industry, with a presence across India, the Middle East, Southeast Asia and Australia Qwikcilver is a go-to gift card provider among companies looking to, among other things, bolster their employee rewards program and issue closed-loop gift cards for customer acquisition.

In consumer app, Fave is a fintech platform for the next generation of consumers, providing smart payments and savings, while empowering merchants with a loyalty solution to grow and engage with their customers in a whole new way.

Key Mergers and Acquisitions:

In April 2021, Pine Labs announced the acquisition of Fave, one of Southeast Asia’s fastest-growing consumer fintech platforms. The Fave app is now available in India as well.

In February 2024, Pine Labs announced the acquisition of online payments startup Qfix, a cloud-based end-to-end platform delivering online integrated payments and billing services to multiple sectors. More than 5,000 merchants are presently on the Qfix platform including educational institutions, governments, and clubs. Qfix solves for billing and invoices issues and has created robust workflow management solutions for these merchants.

In April 2024, Pine Labs made a significant majority investment into Mosambee, a fast-growing end-to-end payment solution provider in India.

In June 2024, Pine Labs acquired Bengaluru-based Setu, a fast-growing API fintech startup. This is the third acquisition announced by Pine Labs in 2024. Setu’s APIs are used by businesses to reimagine onboarding, payments, deposits, lending, and data empowerment.

In September 2024, Pine Labs announced the completion of the merger of Qwikcilver Solutions, a company acquired by Pine Labs in 2024. With this development, the business of Qwikcilver Solutions Private Limited gets consolidated into a single legal entity i.e., Pine Labs Private Limited.

In January 2024, Pine Labs acquired a proprietary enterprise platform from Bengaluru-based Saluto Wellness. This acquisition will boost the capabilities of Pine Labs’ Issuing Business under the Qwikcilver brand, enabling it to strengthen its offerings across employee rewards and recognition, customer loyalty programs, and channel partner programs for medium and large enterprises.

Position: Solution Sales Specialist - Retail Sales (Individual Contributor Role)

Job summary:

Pine Labs is undergoing significant growth and its teams are evolving. The company is transforming to become a software provider that enables payments and digitizes merchant stores. In addition, Pine Labs is increasing the pace of growth by expanding into new geographies, acquisitions, and new products. As the company undergoes this transformation and continues

its impressive growth journey.

Key Relationships:

Reports to City Head

Job Description:

Marketing Pipeline
• Build/ customize demos and presentations
• Promote marketing collaterals
• Qualify prospects as per sales plan, budget and decision making
• Focus on horizontal markets and handle key prospects relationships
• Promote PL products through creating meaningful networks

Sales Process
• Conduct cold calls to prospective clients and set appointments.
• Assess needs of a prospect and promote suitable solutions
• Offer products and services to satisfy prospect needs
• Ensure client buy-in through use of demos, presentations, and use-case customization

Knowledge Management
• Build and document sales activities in Salesforce
• Engage and be an expert at products offered at PL
• Knowledge on API Integration.

Customer Engagement
• Exceptional Customer Service - Deliver high NPS in the area through excellent customer service
• Ensure retention through periodic connect with converted prospects

Target/KRA: Number of integrated solutions sold –
• Creation of catalogue
• Integrate Billing
• EMI Enablement
• Multi model payment acceptance

Qualification and Industry Preference.
• MBA/PGDM with 1-6 years of experience into Retail Sales.
• Preferred Industries: Fintech/Payments, Telecom, IT Services, Insurance, Banking, Financial Services and Startups.

DESIRED OUTCOMES
• Helping merchants to improve their business challenges through seamless payment solutions.
• Market expansion by new and creative revenue growth strategies and partnership opportunities.
• Transforming Pinelabs to become a software provider that enables payments and digitize merchant stores

We are looking for someone with:
• Experience of Selling multiple products / services or solutions, with focus on target audience
• Has Local Exposure (Present or Past) of at least 2 years, with significant network in merchant or BFSI system

Strong Academic Pedigree:
• B.TECH/BE or MBA/PGDM.

Why should you join Pine Labs?
• Leading position in Payments has allowed us to build multiple businesses on our existing rails and consistently demonstrate growth. We would love to partner with HR leaders who are passionate about enabling a sustained high growth environment and are not afraid of a ‘near’ blank canvas.
• We offer a culture of care & respect for others in an environment of accelerated technology innovation. A work culture where maniacal focus & speed doesn’t come at the cost of integrity or employee well being.
• We are laying the foundation for digitization of Indian merchants. Join hands as we build the next generation commerce platform for Indian & SE Asian merchants. Think Square, think Shopify.

Come, let us together drive the fintech revolution in India and across the world

India
Punjab
Jalandhar Show on map Get directions