Support Coordinator

Join Better Beyond Care Services, a trusted leader in NDIS support services.

We have proudly delivered quality support to thousands of NDIS participants.

**About the Role**

We are seeking an experienced NDIS Support Coordinator to join our passionate, remote team supporting participants in Melbourne, Newcastle, Sydney, Perth, and throughout Queensland and Victoria. While this is a work-from-home role, please note that travel for client visits is expected, generally within 30 minutes of your location.

**The Opportunity**

This is a contractor role. You will manage your sole trader business obligations, including insurance, tax, and other business expenses. By partnering with Better Beyond Care Services, you will benefit from:

1.)Leadership and Infrastructure: Access a proven framework and supportive leadership to help you thrive.

2.)Mentoring and Support: Be part of a close-knit team of experienced coordinators.

_ 3.)Flexible Working Hours: Set your schedule to maintain a healthy work-life balance._

4.)Competitive Remuneration: Enjoy competitive rates, including superannuation.

5.)Admin Support: Focus on Support Coordination while we handle referrals and client onboarding.

**The Role**

As a Support Coordinator, you will play a key role in providing exceptional support services to Level 1, Level 2, and Level 3 participants. Your work will directly impact and make a real difference in the lives of our participants.

Your primary responsibilities will include:

Achieving Participant Outcomes:

Develop tailored support solutions, assist with plan reviews, and report on achieved outcomes.

Empowering Participants:

Help participants connect with services, understand their NDIS plans, and build self-advocacy skills.

Navigating Challenges:

Assist with negotiating service agreements, reducing barriers, and addressing crises.

Building Resilience and Support Networks:

Resolve points of crisis, strengthen participant networks, and collaborate with various stakeholders.

Upholding Organizational Standards:

Model and reinforce Better Beyond Care Services’ values, culture, and practices.

What We're Looking For

* Relevant tertiary qualification (e.g., Social Work, Occupational Therapy, Community Services) and at least 2 years' experience in Support Coordination or case management.

* Demonstrated knowledge of the NDIS and a deep understanding of the disability support sector.

* Excellent communication and interpersonal skills, with the ability to build trust and rapport with diverse clients.

* Strong problem-solving and decision-making abilities, with a focus on achieving the best outcomes for participants.

* Proficiency in using digital systems and technologies to support your work.

* A genuine passion for making a difference in the lives of people with disabilities.

* The ability to build relationships with providers and build a caseload with participants.

*Bonus for every intake!

You will also need:

* 100 Points of Identification
* A valid Driver's License and comprehensively insured motor vehicle
* Full Australian working rights
* An Australian Business Number (ABN)
* A valid NDIS Worker Screening Check
* Your State’s Working with Children Check
* Public Liability and Professional Indemnity Insurance
* Copies of relevant course certification
* A proactive and solutions-focused approach to challenges

**About Us**

Better Beyond Care Services is more than a service provider; we’re a team united by the belief that everyone deserves the opportunity to live a fulfilling, independent life. Our team is driven by a shared commitment to empowering our clients and ensuring they have access to the resources and services they need. If you want to make a real difference in the lives of others, we’d love to hear from you.

At Better Beyond Care Services, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with disability, and the LGBTIQA+ community. We are also a Child-Safe organization committed to ensuring the safety and well-being of all children in our everyday practices. Before commencing, successful applicants must undergo a comprehensive screening process.

**How to Apply**

Ready to make a difference? If you’re ready to bring your skills and passion to a team transforming lives, hit the Quick Apply button and send us your resume and a cover letter detailing why you’re the perfect fit for Better Beyond Care Services!

If you would like a confidential chat about the role, you can contact our HR manager, Maddie, at admin@betterbeyondcareservices.com.au.

Shortlisting for interviews may commence before the closing date.

Job Types: Subcontract, Contract

Pay: $45.90 – $150.00 per hour

Benefits:

Professional development assistance
Work from home
Schedule:

Monday to Friday
Supplementary Pay:

Bonus
Performance bonus
Education:

High School (Year 9-11) (Preferred)
Work Location: Remote

 

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