Technology Recruitment & Client Success Specialist
Job details
Job description, work day and responsibilities
About Script Assist
Script Assist UK is a pioneer in healthcare innovation, transforming medical prescription management through our digital platform. As we expand our client success and data team in Ahmedabad, we’re seeking professionals who come from tech recruitment backgrounds and hold a solid technical degree. If you’re passionate about blending technology with client engagement—and you have a drive to excel—this role is for you.
Role Overview
This unique position flips the script on traditional tech recruitment roles. While the title leverages your experience in tech recruitment, your primary focus will be on delivering exceptional B2B client success. You’ll use your technical foundation to facilitate client onboarding, manage product demos, and resolve technical issues. A tech degree is essential, and a background or interest in data and data science is a bonus.
Key Responsibilities
• Client Onboarding & Data Integration:
• Guide clients through the integration of legacy data into our platform, ensuring smooth transitions and data accuracy.
• Product Demonstrations & Training:
• Develop a deep understanding of the Script Assist platform to deliver engaging product demos and training sessions for our B2B clients.
• Support & Troubleshooting:
• Manage client support tickets by diagnosing and resolving technical issues, ensuring a seamless client experience.
• Data-Driven Insights:
• Generate and analyze client-specific reports to identify usage trends and opportunities for improving client success.
• Effective Communication:
• Translate complex technical concepts and data insights into clear, client-friendly language, fostering strong client relationships.
• Cross-Functional Collaboration:
• Work closely with product, technical, and customer success teams to drive continuous improvement in our platform and services.
About You
• Technical Foundation:
• You hold a Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• Bonus Data Skills:
• Familiarity with data tools (e.g., SQL, Excel) or an interest in data science is an added advantage.
• Client-Focused Communicator:
• You have a knack for clear, persuasive communication, ideal for translating tech insights into client value.
• Driven & Determined:
• Your proactive mindset and strong work ethic drive you to excel in fast-paced environments.
• Tech Recruitment Experience (Preferred):
• Your background in tech recruitment gives you an edge in understanding both technical details and client needs.
Why Join Script Assist?
• Career Growth:
• Expand your skills at the intersection of technology, data, and client engagement—a rare and rewarding blend.
• Innovative Environment:
• Join a forward-thinking team dedicated to revolutionizing healthcare through digital innovation.
• Impactful Role:
• Play a key role in enhancing client satisfaction and driving improvements in healthcare delivery.
• Comprehensive Training:
• Benefit from hands-on training that deepens both your technical and client-facing expertise, paving the way for future specialization.
Ready to Flip the Script?
If you’re eager to leverage your tech recruitment experience and technical degree to drive client success in a dynamic B2B environment, apply today to join Script Assist UK as a Tech Recruitment & Client Success Specialist!
Company address
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Offer ID: #1037604,
Published: 3 days ago,
Company registered: 7 months ago
