Job highlights
Identified by Google from the original job post
Qualifications
At least 18 years of age
Valid driver's license
Ability to operate manual transmission vehicles (stick shift)
Excellent customer service and communication skills
Ability to verbally communicate with guests
Acceptable driving record and motor vehicle report (MVR)
Ability to learn quickly and use sound decision making to thrive in fast-paced environments
Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift
Benefits
Compensation: $15.00 / hour
Pay rate: $15/hour
Comprehensive Medical, Dental, and Vision Plans
Life and Disability Insurance
401K Plan with Generous Employer Match and Immediate Vesting
Generous Paid Time Off (PTO)
Responsibilities
The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client's expectations
The Valet Attendant is responsible for responding quickly to customers' requests and providing caring interactions with all guests at their assigned location
The Valet Attendant works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws
Mobilize and coordinate beginning-to-end valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or leveraging electronic devices to enter customer information
Foster customer success, happiness, and retention by building customer rapport, addressing customer inquiries, and providing directions when added
Act as a fast-moving courteous company brand ambassador by interfacing with guests, opening guest vehicle doors, and unloading vehicles
Deploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location-designated leadership
Pioneer financial operations by requesting and collecting relevant fees and reconciling end-of-shift revenue
Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary
Retrieve keys from guest; issue ticket to guest, or enter customer information using electronic device
Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles
Inspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record the make, model and exact location of each vehicle
Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary
Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc
Direct traffic, position barricades, and arrange for towing service when necessary
Immediately report any incidents or claims to Operations Manager or Shift Lead
Request and collect relevant fees for use of service
Assist in reconciling end of shift revenue against the ticket distribution, when necessary
Communicate professionally at all times with guests, client, and teammates
Job description
Application Deadline: 4 October 2024

Department: Parking - Field Operations(OPS001)

Employment Type: Full Time

Location: R55-62_2000 6TH AVE

Reporting To: Location Manager

Compensation: $15.00 / hour

Description

Position: Valet Parking Attendant

Location: UAB Hospital

Address: 2000 6th Ave.

Shift: Vary

Pay rate: $15/hour

The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client's expectations. The Valet Attendant is responsible for responding quickly to customers' requests and providing caring interactions with all guests at their assigned location. The Valet Attendant works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

Key Responsibilities
• Mobilize and coordinate beginning-to-end valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or leveraging electronic devices to enter customer information
• Foster customer success, happiness, and retention by building customer rapport, addressing customer inquiries, and providing directions when added
• Act as a fast-moving courteous company brand ambassador by interfacing with guests, opening guest vehicle doors, and unloading vehicles
• Deploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location-designated leadership
• Pioneer financial operations by requesting and collecting relevant fees and reconciling end-of-shift revenue
• Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary
• Retrieve keys from guest; issue ticket to guest, or enter customer information using electronic device
• Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles
• Inspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record the make, model and exact location of each vehicle
• Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary
• Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
• Direct traffic, position barricades, and arrange for towing service when necessary
• Immediately report any incidents or claims to Operations Manager or Shift Lead
• Request and collect relevant fees for use of service
• Assist in reconciling end of shift revenue against the ticket distribution, when necessary
• Communicate professionally at all times with guests, client, and teammates.

Skills, Knowledge and Expertise
• At least 18 years of age
• Valid driver's license
• Ability to operate manual transmission vehicles (stick shift)
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Acceptable driving record and motor vehicle report (MVR)
• Ability to learn quickly and use sound decision making to thrive in fast-paced environments
• Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
• Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift
• Previous valet experience preferred

Benefits
• Comprehensive Medical, Dental, and Vision Plans.
• Life and Disability Insurance
• 401K Plan with Generous Employer Match and Immediate Vesting
• Generous Paid Time Off (PTO)