Warehouse Manager - Night Shift, Knoxfield, VIC

Job details
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Job type

Full-time
Shift and schedule

Overtime

Night shift

Day shift

Shift work
 
Location
Melbourne VIC
 
Benefits
Pulled from the full job description
Health insurance
Gym membership
 
Full job description
Play a key role in supporting the Australian economy.
Discounted food, travel, entertainment, gym membership, staff parking and, + more.
Onsite | Sunday-Thursday | Night Shift .
Company

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers’ needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we’ve seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.


About this Position

At PFD, we bring people together through food. Behind every café breakfast, school canteen, and restaurant service is a team working around the clock to make it happen.

We are looking for a hands on Warehouse Manager to lead our Knoxfield night shift team, ensuring product is picked, packed, and delivered accurately and safely. 2929, you’ll be at the heart of ensuring 55+ trucks leave our site ready to deliver to customers across Victoria.

This is a leadership role for someone who thrives in a fast-moving environment, can motivate a large and diverse crew, and brings structure and confidence.

Key Responsibilities

Lead and motivate a team of 50+ employees (mix of full-time and casual staff) to achieve safe, accurate, and efficient warehouse operations.
Oversee night shift activities including receiving, storing, picking, and loading product in line with company policy and OH&S standards.
Ensure trucks are loaded on time and in full to meet strict delivery cut-offs.
Monitor labour budgets, overtime, picking rates, and accuracy levels to meet operational and financial targets.
Champion a proactive safety culture, ensuring HACCP, food safety, and OH&S requirements are consistently met.
Support and develop staff - provide coaching, training, and clear direction.
Liaise with transport teams to ensure smooth coordination between warehouse and drivers.
Investigate and resolve customer complaints with corrective action and a focus on service recovery.
Provide meaningful reporting and data to senior management.

What We’re Looking For

To thrive in this role, you will bring:

Proven people management experience, ideally leading 50+ team members in warehousing, distribution, or FMCG.
Strong operational expertise in warehouse and logistics environments, with the ability to balance speed, accuracy, and safety.
A hands-on leadership style to be present on the floor, problem-solving in real time, and coaching staff to perform at their best.
Excellent communication and stakeholder management skills, able to work with employees, drivers, managers, and customers.
Strong financial and analytical ability to manage labour budgets, wages, and operational costs.
Resilience and adaptability to thrive in a night shift environment, balancing team morale and service delivery.
HACCP/food safety and OH&S experience (preferred).
Exposure to cold storage environments (advantageous).

What Success Looks Like

Safety First: A safe warehouse where HACCP, OH&S, and compliance are embedded into daily routines.
Engaged Team: A motivated crew with high morale, supported by clear direction and consistent leadership.
Customer Service Excellence: Trucks dispatched on time, every time, ensuring customers receive orders accurately and reliably.
Operational Control: Labour budgets, overtime, and performance targets met without compromising quality.
Positive Culture Shift: Earning the trust of long-tenured employees while introducing new standards, processes, and energy.
Effective Onboarding: Completing a 5-6 week induction across day and night shifts, warehouse operations, and transport to build end-to-end knowledge of the business.

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).


Culture & Values

Customer Focus

Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.

Respect

Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.

Passion

Share the passion of making us a successful and dynamic company. Let’s celebrate successes.

Simplicity

Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.

Leadership

All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do