Administrative Support Assistant

Job highlights
Identified by Google from the original job post
Qualifications
Physical Requirements: Work involves long periods of sitting and working in front of a computer with one or more monitors and the use of other office equipment such as printers, copiers, fax machines, and scanners
You must be a U.S. citizen to apply for this job
May serve a probationary period
Selective Service Registration is required for males born after 12/31/1+5+
A complete application package; Resume, Transcripts, etc
Selected applicants will be required to complete an online onboarding process
To qualify for this position, applicants must meet all requirements by the closing date of this announcement
GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization
Specialized experience includes: Utilizing electronic systems to complete a variety of administrative tasks such as inputting data, tracking requests, and maintaining records; Preparing documents and correspondence, reviewing forms, and submitting requests for a health program; Collecting, compiling, managing and reporting program data; and Providing customer service to internal and external customers in support of a program or department
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social)
This job does not have an education qualification requirement
To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job
Benefits
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment
You will receive credit for all qualifying experience, including volunteer experience
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee
VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service
This credited service can be used in determining the rate at which they earn annual leave
Help A career with the U.S. government provides employees with a comprehensive benefits package
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent
Responsibilities
The Administrative Support Assistant serves as the touchpoint for all internal and external customers and must maintain and demonstrate professionalism at all times to accomplish the work of the Service
The incumbent works with minimal oversight, possesses sound problem-solving abilities, and demonstrates efficiency and self-direction
Incumbent possesses excellent organizational, time management, oral/written communication, and customer service skills
Assist the Co-Directors and Program Manager with tracking budget expenses related to grant funds
Maintain GeroFit grant records and compile progress reports on a quarterly and semi-annual basis, and as otherwise needed
Develop recruitment materials for both research subjects and GeroFit participants, providing computer and technical support for staff and GeroFit participants, and serving as the primary point of contact for research associated with the GeroFit program
Create patient accounts and the access accounts that generate HIPAA compliant codes for patient identification
Monitor and manage data pool, based on 3-month, 6-month, and annual reporting cycles
Contact patients to recapture and verify data in order to maintain a database of current information
Organize patient information across multiple platforms to ensure HIPAA policies are maintained
Maintain files with efficiency; filing, routing, and culling as necessary
Prepare documents as needed, i.e., exercise handouts and statistical reports to include SF36 Health Survey, Whole Health Questionnaire, MoCA BLIND, Oral Trails Making Test (OTMT)
Coordinate and prepare presentations related to GeroFit-related research studies
Coordinate credentialing packets for the GeroFit team members, which include creating and maintaining a tracker of the licenses, certifications, degrees, and expiration dates
Notify staff of license/renewal expirations
Work Schedule: Full-Time; Monday to Friday, 0800-1630
Position Description Title/PD#: Administrative Support Assistant/PD02053-O
Job description
Summary

The purpose of the position is to provide administrative support to the Physical Medicine & Rehabilitation Service (PMRS) related to the virtual Gerofit Program. Gerofit is a virtual exercise program that promotes health & wellness for Veterans. Participants in the program have demonstrated improved health, mental, physical function and well-being.

DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

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Duties

The Administrative Support Assistant serves as the touchpoint for all internal and external customers and must maintain and demonstrate professionalism at all times to accomplish the work of the Service. The incumbent works with minimal oversight, possesses sound problem-solving abilities, and demonstrates efficiency and self-direction. Incumbent possesses excellent organizational, time management, oral/written communication, and customer service skills.

Major duties include but are not limited to the following:
• Assist the Co-Directors and Program Manager with tracking budget expenses related to grant funds.
• Maintain GeroFit grant records and compile progress reports on a quarterly and semi-annual basis, and as otherwise needed.
• Develop recruitment materials for both research subjects and GeroFit participants, providing computer and technical support for staff and GeroFit participants, and serving as the primary point of contact for research associated with the GeroFit program.
• Create patient accounts and the access accounts that generate HIPAA compliant codes for patient identification.
• Monitor and manage data pool, based on 3-month, 6-month, and annual reporting cycles.
• Contact patients to recapture and verify data in order to maintain a database of current information.
• Organize patient information across multiple platforms to ensure HIPAA policies are maintained.
• Maintain files with efficiency; filing, routing, and culling as necessary.
• Prepare documents as needed, i.e., exercise handouts and statistical reports to include SF36 Health Survey, Whole Health Questionnaire, MoCA BLIND, Oral Trails Making Test (OTMT).
• Coordinate and prepare presentations related to GeroFit-related research studies.
• Coordinate credentialing packets for the GeroFit team members, which include creating and maintaining a tracker of the licenses, certifications, degrees, and expiration dates.
• Notify staff of license/renewal expirations.

Work Schedule: Full-Time; Monday to Friday, 0800-1630

Position Description Title/PD#: Administrative Support Assistant/PD02053-O

Physical Requirements: Work involves long periods of sitting and working in front of a computer with one or more monitors and the use of other office equipment such as printers, copiers, fax machines, and scanners.

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Requirements

Conditions of Employment
• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1+5+
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Utilizing electronic systems to complete a variety of administrative tasks such as inputting data, tracking requests, and maintaining records; Preparing documents and correspondence, reviewing forms, and submitting requests for a health program; Collecting, compiling, managing and reporting program data; and Providing customer service to internal and external customers in support of a program or department.

There is no educational substitution for the GS-07 level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

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• Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

VA Northern California Health Care System

10535 Hospital Way

Mather, CA +5655

US

United States
California
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