Assistant General Manager

Job highlights
Identified by Google from the original job post
Qualifications
Experience: A minimum of five years’ experience in a related or management position
Skills and Abilities: Ability to perform critical analysis and manage wide-range of information
Extensive knowledge of negotiating and sales procedures associated with the hotel industry
Excellent oral, written and presentation skills that properly reflect the Foundation Image
Listen effectively
Benefits
Benefits Package
Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401k with employer match
Food and Beverage Discounts
Tuition Reimbursement
Responsibilities
The Assistant General Manager's purpose is to assist in direction all phases of hotel operations providing a superior service and product to the hotel’s guests
Ensuring a positive and safe environment for all associates as stated in the Valor Foundation document
Fiscal responsibility encompasses managing the financial viability of the hotel, ensuring the hotel meets financial expectations to ownership
Adhere to all the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all which go to make up the essential functions
Assist in developing departmental sales plan, in conjunction with the Director of Sales & Marketing, including specific tactics for revenue generation
Involve all hotel personnel in generating revenue through constant communication on the importance of continuous income stream
Research and analyze current and future market areas, and develop sales strategy based on data
Responsible for assisting in setting hotel goals, both qualitative and quantitative
Develop business and financial plans for hotel
Monitor hotel performance according to plan
Devise and implement actions to ensure hotel’s performance to plan
Ensure that the hotel meets all debt and lease term obligations
Fiduciary responsibility to ensure that the hotel meets all contractual obligations
Ensure the hotel is not placed in a position of liability by acts of negligence or poor management decisions
Develop associates for career advancement using Performance Review Systems, Cross Training, and Development Planning
Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio
Ensure appropriate forecasting systems are utilized
Ensure all Hotel Policies & Procedures are adhered to and ensure all hotel associates are accountable for compliance of these Policies & Procedures
Maintain exceptional guest relations by creating a quality environment through staffing, programming, service operations, and maintenance
Recruit, select and develop a qualified team of Department Leaders to understand the relationships between value, Guest Satisfaction and Associate retention in conjunction with owner returns
Actively participate in community/industry events, acting to facilitate a favorable reputation in the local community along with brand relations where applicable
Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives
Communicate information and hotel services to management, staff and guests
Job description
HOLIDAY INN CASPER EAST

The Holiday Inn Casper East is conveniently located in the heart of Casper's vibrant community. Situated just 5 miles from the Casper Events Center, 4 miles from Casper College, and a short 12-mile drive from the Casper-Natrona County International Airport.

The hotel’s 120 contemporary guest rooms are thoughtfully designed to provide comfort and convenience, featuring sleek work desks, premium coffeemakers, and flat-screen TVs with an array of cable channels. Enjoy and elevated experience with spacious suites, featuring amenities such as minifridges, microwaves, separate living areas, and dining tables.

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for the Wyoming way of life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes the Holiday Inn Casper a one-of-a-kind experience in the beautiful Casper.

THE ROLE

Position: Assistant General Manager

Reports To: General Manager

COMPANY OVERVIEW:

Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.

We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.

POSITION PROFILE:

The Assistant General Manager's purpose is to assist in direction all phases of hotel operations providing a superior service and product to the hotel’s guests. Ensuring a positive and safe environment for all associates as stated in the Valor Foundation document. Fiscal responsibility encompasses managing the financial viability of the hotel, ensuring the hotel meets financial expectations to ownership.

ESSENTIAL JOB FUNCTION:
• Adhere to all the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all which go to make up the essential functions.
• Assist in developing departmental sales plan, in conjunction with the Director of Sales & Marketing, including specific tactics for revenue generation. Involve all hotel personnel in generating revenue through constant communication on the importance of continuous income stream. Research and analyze current and future market areas, and develop sales strategy based on data.
• Responsible for assisting in setting hotel goals, both qualitative and quantitative. Develop business and financial plans for hotel. Monitor hotel performance according to plan. Devise and implement actions to ensure hotel’s performance to plan.
• Ensure that the hotel meets all debt and lease term obligations. Fiduciary responsibility to ensure that the hotel meets all contractual obligations.
• Ensure the hotel is not placed in a position of liability by acts of negligence or poor management decisions.
• Develop associates for career advancement using Performance Review Systems, Cross Training, and Development Planning.
• Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio. Ensure appropriate forecasting systems are utilized.
• Ensure all Hotel Policies & Procedures are adhered to and ensure all hotel associates are accountable for compliance of these Policies & Procedures.
• Maintain exceptional guest relations by creating a quality environment through staffing, programming, service operations, and maintenance.
• Recruit, select and develop a qualified team of Department Leaders to understand the relationships between value, Guest Satisfaction and Associate retention in conjunction with owner returns
• Actively participate in community/industry events, acting to facilitate a favorable reputation in the local community along with brand relations where applicable.

DESIRED SKILLS AND QUALIFICATIONS:

Education: Bachelor's Degree - In Hospitality Mgt, Business Admin, Marketing, Economics preferred

Experience: A minimum of five years’ experience in a related or management position.

Skills and Abilities: Ability to perform critical analysis and manage wide-range of information. Extensive knowledge of negotiating and sales procedures associated with the hotel industry. Excellent oral, written and presentation skills that properly reflect the Foundation Image. Listen effectively. Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives. Communicate information and hotel services to management, staff and guests.

Benefits Package
• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

United States
Wyoming
Casper Show on map Get directions