Facilities Officer

Full job description
This position is for a zero hour worker to cover annual leave and sick leave.
The role:
Security and Health and Safety
Carry out regular patrols of the residence and grounds, reporting any security/safety issues
Monitor and control health, safety and maintenance standards within residence and grounds, reporting H&S issues and concerns to the residence management
Control, monitor and supervise out of hours access to the residence, ensuring compliance with fire, health & safety procedures and any relevant residence instructions are provided
Respond effectively to fire alarm activations and when required, liaise with the emergency services
Reception duties
Monitor the signing in and out of all guests, visitors and contractors
Complete help desk forms for reactive maintenance and pass to the relevant persons
Deal with queries and complaints in an efficient, professional and courteous manner
Report writing
Complete all necessary reports including incident reports, noise reports, accident reports and others as required
Monitor the conduct of students, encouraging reasonable and fair behaviour, reporting any breach of the Code of Conduct and license agreement to the duty warden/tutor and residence manager as appropriate
Provide evidence and reports when requested
Customer and Colleague Liaison
Liaise, as necessary, with other Facilities officers, university clients, sub-contractors, UPPRSL staff and residents and conference delegates
Liaise, if required, confidentially with student support services, chaplaincy and other agencies, in relation to student welfare and follow the company’s policy for pastoral welfare
Offers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS.
We are a team of people with energy, pace and passion; if that sounds like you, apply now.